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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,696
shipping
12,686
quality
12,680
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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First time Alibris user
November 17, 2024

Went very well, was able to rent a book for a reasonable amount.

Date of experience: November 7, 2024
Texas
1 review
0 helpful votes
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My experience on this website has been Great. I really like it I want to come back again.

Date of experience: November 6, 2024
South Carolina
1 review
0 helpful votes
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On Time, on Target
November 17, 2024

They fill even small orders quickly, turn around time is good.

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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I placed an order and immediately realized I had used the wrong address. I immediately emailed Alibris and tried to get the shipping address changed. I received a very unhelpful reply that items are shipped immediately (my order was placed late at night, so unlikely to be true). It was suggested I contact the seller directly. This was resonance the seller was alibris and not a third party. I received no help, and my emails were all met with the same "there's nothing we can do" reply. While I appreciate the automated process to expedite orders, the refusal to even try and help was unacceptable. Poor service overall.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2024
Canada
1 review
0 helpful votes
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Book buying through ALibris.
November 17, 2024

Shipping is slow, but better than Abebooks, and overall satisfactory transactions.& professional staff.

Date of experience: November 6, 2024
New Jersey
1 review
0 helpful votes
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Period
November 17, 2024

Well I needed a book of the correct height to keep my table from wabling and it worked; however due to a cold night it got used as fodder for the fireplace so I will have to order again.

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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Haven't read it yet.
November 17, 2024

I've ordered from Alibris for years and they've always been dependable.

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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Great Bargain
November 17, 2024

Much better than paying full price. The books are nearly new! Thank you!

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Great service
November 17, 2024

Easy to use website and service. But the book itself had a severely bent cover.

Date of experience: November 6, 2024
Vermont
1 review
0 helpful votes
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Shipment
November 16, 2024

I ordered my books from 2 book houses and one shipped them all together and the other didnot. I don't mind paying the extra shipping but I don't understand why they could not be shipped togehter?

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Exactly what I wanted
November 16, 2024

Alibris is an essential resource. From the collectible to the mass marketable I can always find something that can't be found anywhere else and there's always an excellent choice within my price range

Date of experience: November 6, 2024
California
2 reviews
0 helpful votes
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It sucks that you ran out of that book before I could get it in the mail. So I am giving it another try. I'm taking an online class. This is a required text. Wish me luck! Love, Linda in Mount Shasta California.

Date of experience: November 27, 2024
Indiana
1 review
0 helpful votes
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Thank you!
November 16, 2024

Book came on time and was literally brand new! I was super grateful about the shipping because I ordered the book at the last minute and had an assignment due!

Date of experience: November 6, 2024
Kansas
1 review
0 helpful votes
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Magnolia Parks
November 16, 2024

A book I got from Wisconsion i thinkand i really liked that it caught hear fast considering the hurrican and came in pretty good condition.

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Easy to use and had the books I was looking for. I did have trouble with the feedback portion though, as I did not realize it had to be 50 characters or more.

Date of experience: November 30, 2024
Illinois
1 review
0 helpful votes
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First attempt failed
November 16, 2024

First attempt failed. Apparently not available. Did this go through this time?

Date of experience: November 6, 2024
North Carolina
1 review
0 helpful votes
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Paperback
November 16, 2024

Looking for this book for my mom in law and I hope it's in great shape to give to her as a gift.
It arrived and in great shape - I know she will enjoy reading the story! Thanks

Date of experience: November 30, 2024
Massachusetts
1 review
0 helpful votes
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Fine.
November 16, 2024

The three items I ordered came quickly and were very satisfactory.

Date of experience: November 6, 2024
Mississippi
2 reviews
0 helpful votes
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GREAT BOOK!
November 16, 2024

Great price, great book and great seller!…a gift for Daughter and Son in law…
A
Military family

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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The joy I felt.
November 16, 2024

I was recommended Alibris by a Sub during High School, but I didn't order anything until now. I don't trust many websities, but Aibris is a trustworthy site and I will continue to order my books through Alibris.

Date of experience: November 6, 2024