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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy to find titles or authors and compare offers on the same book
Great service for you, along with lower prices. What more can you ask for?
Well it was quick and easy. What more could i ask for? The only thing I'd additionally want is to be able to see more precisely what the possible defects are for a specific "good" condition book. But I know that's why the category exists
Shipping info could be a little more specific on delivery date.
Always best selection of all books and book sellers showing best price/condition
Options.
Always easy to find books I'd like to purchase and the website is easy to use
The selection is great, website easy to use, and satisfaction guaranteed if y'all have the books I am looking for.
I was around for the inception of Amazon and all of this online store stuff. I saw many fail and a few succeed. One, who succeeded bigtime was Amazon. Brilliant management? I thought so. Then he/they started to wander into territory that does not concern them, ideology and world retail domination. At that point I focused on Allibris for books and have been quite happy with a book store that is a book store.
PayPal is a great feature and checkout as guest helps quick checkout
I got what I ordered, in fabulous condition, and quite earlier than I expected.
Good prices and reasonably good web experience. I comparison shopped and Alibris won out
My only nit-picky complaint is that one of the rarer books from a small seller was canceled (which put my underneath the promo code value that I deliberately reached) and so I was only refunded the shipping cost of that book. When I feel like the promo code should have been divided evenly among all applicable books of my order.
I knew what I wanted, Alibris had it at the right price and I bought it! How easy was that?
Shipping is too high - as much as the cost of books. This makes US shopping very expensive
I found the book I was looking for. Other sites didn't have it, or were asking a much higher price. This site is easy to navigate. Books are described clearly. Simple process to place order. Thank you.
Ordered 3 books, 3 different providers. Two arrived within a few days, but the 3rd not for 10 days. But I did receive prompt and caring response from customer service when I inquired about the delay, and the quality of all 3 books was at least as advertised. So, great prices, great quality - but sometimes shipments take a while.
Great album, first time I have it on CD. Love it! Great old heavy metal album.
Looked for this for a few months. Was always very expensive. Found it for a good price on Alibris! Thanks. Great final album for the original Foghat lineup.
Website is easy to manage, excellent pricing. Found an out of print book for under $5!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

