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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I love this website, easy, affordable, reliable, I have never had a problem, all reviews and the conditions of the books are spot on
I w been using Alibris for over 20 years, I would never switch, in all that time I have never got an order wrong are had a problem
Fine, a little trouble with state abbreviation on order form.
The separate shipping costs are a pain to deal with. On price for the item and one total shipping price are much easier.
OK, I wish the shipping was included in the book price, it is a pain adding it in
Overall, my shopping experience was very good, but it would have been nice to find certain items a bit easier instead of having to type in everything.
Easy to find books. Nothing like older books. Have used Alibris multiple times over the years, Good service, and a huge selection of books.
Double shipping if I want 2 of the same book. Website could be better navigating through different seller items and navigating between cart and checkout pages. Not the simplest, most intuitive of websites.
Smooth process, user friendly. I had no problems using website.
Alibris is a fare place to shop for used books that are of importance to each individual. They are always my first choice for browsing.
Great prices and good selection of titles. Also like that prices are in CAD.
Shipping is a little pricey but it's worth it. Comes quick.
From ordering to receipt of the item, your service, including communications, delivery time and quality of the book itself, was excellent, reflecting my years of experience with you, thank you
From ordering to on-time delivery, your service proved excellent again, thank you
I may be wrong, but I think when I ordered two of the same books from the same shop, I paid two full shipping charges. It would be nice to have received a small discount on shipping since I chose an environmentally responsible option, ordering two books from the same shop, as opposed to different shops. I'm still happy with my purchase and I'm sure this is not an easy programming fix but it would be nice…
The book was exactly as described and arrived promptly.
It works for me is good. I don't ai need fifty words of BS for your customers to laugh at. I bought. I said great Enough said
I was able to find copies of old books not available elsewhere, and also recent books in good condition but cheaper than new. The search feature works well and check out is simple.
Alibris helped me easily find and purchase a particular book for which I was looking, in the condition I wanted, and at the best price I could find for that book in that condition.
Very fast delivery! Very pleased! Highly recommended Seller! A+++++++
They always have what I'm looking for at a cheaper price than elsewhere!
I have just received an e-mail asking if I had received a recent order. I just replied that I had received the order but really did not know for sure what it was. The order was identified by a number and it would have been much better if the title had been given. I order many books. But I am very much satisfied with the service.
Great assortment of hard to find books. What else can I say? Alibris is my number one go to place to find out of print and rare books at a great price
I had to remove an item when I realized that it was from Indoo. I had a bad experience with that vendor several years ago, and still haven't forgotten it.
Mostly fine. Some issue forced me to enter my new card details two times. The order is complete now.
Very reasonable prices and a fine collection of titles to choose.
Super quick results and got exactly what I was looking for! Thank you
So happy to find what I was looking for! Also love the choices available for each author. Thank you for the amazing service you provide.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members