Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to search and buy, looking for a new source to purchase used books.
Easy and clear ordering and checkout. Thank you, I found what I was looking for :)
THOUGHT I WOULD GET FREE SHIPPING...OR... $5 OFF COUPON TO USE WITH MY 1ST ORDER. PAID FULL SHIPPING PLUS NO DISCOUNT/COUPON BEING ABLE TO APPLY.
The movies came on time and there was nothing wrong with them being used.
Alibris has been my first choice for books for many years and is on track to continue.
Excited about reading the selected books! Ordered books before & satisfied.
Considering the postal strike the package actually arrived when promised. I have not yet opened the packet to play the movie as it was part of a Christmas present and I am still trying to meet with it's intended recipient to give it to her.
I like looking books up on Amazon, reeling from the price, then buying them on Alibris. The books may not be delivered within the next 15 minutes but I'm old enough not to need instant gratification.
This was an easy gift for me. The search functions allowed me to filter what I was looking for and find exactly the right book
I am extremely satisfied with the purchases and will definitely purchase again
GREAT EXPERIENCE FOR ME, WILL DEFINATELY SHOP AGAIN SOON. SATISFIED.
As always I'm so pleased with the selection and prices at Alibris. I found a copy of an old, out of print book, snatched it up and an t happily reading it now!
Been a customer for at least 5+ years. I don't buy books online anywhere else. I even found some of my college books for cheap when I was studying.
A very fast and understandable way of browsing for ebooks and making purchases.
Very easy and fast! All instructions are clear. The digital library contains almost all the books I searched for.
Fast, easy, great prices. Love the website and vast selections.
Love the vast array of subjects for books. Great prices!
Shipping was much more than I had expected when I shopped for the book and put it in my basket.
Thank you! It was a gratifying experience to find it available through your resources.
I find books and compare prices on alibris all the time. It's my go-to for reasonably priced used books!
I often check several different sites when looking for used books. I usually have the best luck with alibris.com. They have the titles I'm looking for, and the prices are very competitive (or less) than other sites.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

