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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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First time user and not the last time either. You people are great. Thank you
Love this site! I've purchased from here in the past and always been satisfied!
Found book very quickly. Search was easy. Discount prices so convenient
Shopping with Alibris was a breeze! I needed a textbook for a class I am attending in January (hopefully it gets here before then).
I like the personalized touch of this website. They were the only place that had the item I was looking for.
Site is easy to use and friendly; I have ordered from alibris in the past, several times
Alibris is my go-to for all kinds of books, especially low-cost bargains. Hasn't failed me yet.
Great search engine. Was able to find the titles I was looking for.
Shopping made easy. Price and shipping made this my choice web site
Easy and navigable web site
It is easy to compare shipping and variable prices on books
It describes the book well, such as illustrations included etc
It would be nice to be able to apply more filters to search for optimal products
Conscientious, dependable, reliable, Alibris seems to intuitively know the types of books I like
Wish there were more options for shipping speed, and the discount for opting into text messgaes is a little bate and switchish…
Fairly easy, but adds yet another password to my multitude of passwords.
Best deals ever, although I wish the shipping was not so expensive!
Easy quick and affordable, easy to use and prices are good, love shopping for books
I have ordered from alibris before have always been happy with there products but they keep sending me email surveys that I fill one out and then they send another one about the same delivery
I always find what I want, usually at less than I would pay elsewhere. And if it's used, all the better!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

