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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Kept getting canceled and the replacing it with a higher priced one. When it finally came 3 weeks later there was a 50 cent sticker on it so I paid way to much and was jerked around. Will most likely not be using this store again
I have been pleased with all my purchases. I have never had a problem. My orders are described accurately. Packaged well and shipped promptly. They have also been reasonably priced even for hard to find copies. What's not to like?
Always easy and fast to find a book I am looking for. Great service.
I was very satisfied, as always. The site is very user friendly with a voluminous number of available books. The prices are beyond reasonable. I always recommend Alibris whenever I'm talking to anyone about books.
I easily found the book I was seeking and the ordering process went quick and smooth. I have referred many friends and acquaintances to Alibis over the years.
Suddenly recalled an "old" movie from the mid-'90s—indie, apparently—featuring Bridget Fonda, Kenneth Mars, James Broadbent, and Russell Crowe. *Rough Magic*. Actually found it and rented it on Prime Video, then decided I wanted my own copy. (Quirky, coloring-outside-the-lines rom-com) Where to go? Alibris.com
Alibris has great selection, wonderful sales and coupons. I heard about EJ Fisch's Ziva Payvan books through a self-published sci-fi contest. Alibris had almost every book in the contest! So cool that Alibris has such unique and desirable books.
Great selection of self-published Sci-Fi! Thanks for the shipping options and discount coupon, too. Very pleasant experience.
Easy website - love the wish list feature. Good search features; I generally know exactly what I am looking for. Makes the site extremely efficient.
Love Alibris! Wish list made real:-) I live in the world of backlists and Alibris provides the best source for many hard to find titles or early titles by authors I admire.
Order was shipped on time and delivered quickly. I bought it for someone and they love it so I have no complaints and would definitely use this site again in the future.
I was looking for specific books to support research into my family history. I found them here. The books are in pristine condition and I am delighted with my purchase
Yay! That was easy! So glad this book came back... there were some issues, but Alibris seems to be so on it--and those issues have apparently been resolved!
I was ready to place an order BUT I'd forgotten my password. In the time it took to reset my password, the book I had selected was suddenly not available...
This book that I purchased was the least expensive of all the online books sites. The book I received was in an excellent condition and as if brand new. Extra bonus was that it is in a large print! Very happy with my purchase.
Alibris makes it easy to search for books, choose the format, condition and price that one is comfortable with and the method of payment.
I ordered all 8 of my books from Alibris directly 10/7. My payment went through 10/8. The expected shipping period was from 10/9-10/11. The order says shipped 10/17 but didn't actually ship until 10/19 and arrived 10/25. So 2weeks past when I though it would get here considering shipping location but it all arrived intact and in good condition so no complaints there. Other than the shipping time (minor issue) I am pretty happy with my consumer experience.
Alibris is the best. I love Alibris. Whenever I need or want a book I check Alibris before looking anywhere else.
They have an amazing library of books from new to used. In todays digital world it it sometimes hard to find a copy of a book.
Why can't I change my billing address? Whoever manages your internet site truly does a horrible job!
For whatever reason, the No Game No Life manga has suffered in the ability to get a copy in 2025 with Trump's illegal tariffs. No local stores had it, almost no website had it, yet Alibris has been 2/2 on volumes. They were in great condition and were not upcharged due to scarcity (Amazon is trying to ask for $150+ for volume 2). Thank you for not ripping me off and enabling me to collect these manga volumes at a fair market price!
Very easy. Have used your store in the past and the books were delivered timely and in the condition they were listed. Great selection
I should have used Alibris in the first place. I ordered the book through Amazon, and the Amazon vendor assigned a 9-digit tracking number, not the necessary 10-digit number. Meaning I'll never get the book. I had to wait a month to even request a refund. F*ck Amazon!
The delivery was as outlined but I realized that the order did not contain the 56 cards to complete the set. So I returned the book.
I have found most of what I'm looking for at reasonable prices. I do find the shipping to be a bit expensive for as slow as it is.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

