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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The delivery was as outlined but I realized that the order did not contain the 56 cards to complete the set. So I returned the book.
I have found most of what I'm looking for at reasonable prices. I do find the shipping to be a bit expensive for as slow as it is.
Alibris is the only source for my movies. I appreciate the very efficient service. Of course I understand that delivery to Canada takes a little longer, which I understand. I have used your service now for several years and I never had any problems.
I have used Alibris over 10 times now and have always received my purchases on time and in the condition claimed on the site. I am very satisfied with Alibris. It is the only place I shop for my books online. F. Williams
The books arrived fine and the price was right but delivery was almost a week later than advertised. For the right price would still order again
So far so good. I found the book I need and am grateful to get it at a reduced price. I anticipate returning to Alibris in the future.
The first time I typed in my order and went to finish it, the price had increased to $9+ and the delivery cost was more than the book. I had to go back in and start over; finally the price of the book came up in my order as was shown with the book. Confusing
I love looking here, especially for used and vintage books. The selection is usually great, and the shipping costs aren't too bad.
I created an account two years ago but your system didn't save it. Therefore, I had to create a new registration and password. Weird. So much for AI
Overall it was tranquil. But I'm very easily pleased. Thank you
I had the book sent to my sister for a birthday gift and she was very surprised and happy to receive it. She later said it was very good and very much enjoyed it. And, the ordering process, payment and delivery went without a hitch! Thank you!
Bookseller was helpful in describing condition of book and making sure I didn't get something I wasnt prepared for, as well as insuring that it came to the correct address.
I love how easy it is to quickly search a title or author I may have just heard about or seen, remember I have a recent emailed Alibris coupon, and voila…. Look forward to a couple delightful new books arrive soon. And NOT from amazon. Love Alibris
Just that i had to keep flipping back and forth and starting over to see what coupon codes I'd been sent in email. I can understand the per item s/h since/if items come from different sellers but would like some combined shipping minor discount for those that are coming from same seller, especially larger ones
I have never used this site for new books, but for out of print or hard to source titles, it is very good. My only complaint is that often the shipping label is created but not presented to the post office until several days later. Since USPS sends an email as soon as the label is created, it's easy to see how long the vendor holds onto the package. It is not unusual for Alibris vendors to hold on for five or more days.
Took longer than expected because I had to go to checkout to get total cost
Website easy to manage. I really appreciate not having to become a member to buy my book. In fact, I left a other site because they required me to become a member.
I found what I was looking for quickly. The description was comprehensive and concise, and the price reasonable. The checkout process was easy and straightforward.
Loved the book as expected, but this used copy less than "very good," because it has badly dog-eared covers and pages. All previous "very good" purchases through Alibris have looked almost new.
On Alibris the prices are so low I don't have to worry about being an impulse book buyer. I just bought a hardback a friend recommended and was amazed that shipping wasn't expensive. Thrilled with this purchase!
I got two copies of the same book, one used, one new. The child's book was from around 1987. The used book was about $8 and came quickly. The new book took much longer (3weeks?) and was ridiculously expensive. Something like $42. Outrageous.
I received the book in near new condition. The cd's included were still sealed in their envelope. All of this for half the cost elsewhere!
You can usually find good prices on used books in excellent or good condition. Alibris is my go-to place for used and hard-to-find books.
I usually am able to find rare or out of print books. Alibris is my go to place for books that are hard to find.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

