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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Quick. Appreciate the descriptions of the quality of the books.
I needed a hard to get book for my Masters research and these guys had it. Saved my life
The website is easy to use. The bookstores have incredible inventory. The feature that optimizes total costs including shipping is impressive
All six books that I wanted were available and quick to order.
Went smoothly no problems. My order was processed no glitches received product no damage.
I look at offerings from several booksellers. Alibris has a good selection. Compare book and shipping costs to determine the best price. Alibris is a front runner.
Loved ease of delivery... Plus price point. Book is in excellent condition... I will be purchasing other items in the future
Stop sending me messages or I will give you a very poor rating!
Your site is very user friendly. Excellent place to find hard to find books!
Love ordering from Alibris, good service and great prices, always have the books I want
Love buying my books here, best price and excellent service
Great website! Plenty of great books to be found.
Always happy with the books.
Fast and easy transaction. Will recommend to a friend. Thank you for providing an affordable online book store
My go-to place for books and movies i can;t think of 50 characters to say
I am able to find dvds that are no longer being in production. Thank you.
Very easy website. Excellent selection. Complete descriptions.
Alibris has always been reliable and helpful with any issues I had
Easy, fast and fun. I've shopped Alibris before and never had a problem.
I recently gave a low rating because of a frustration in ordering, which was clarified with one of your people. I'd be willing to revise that, if still possible. I'm generally a fan of Alibris. (Great alternative to that bastard Jeff Bezos.)
I now have (at least) two separate bits of credit-card information with Alibris, both/all of which come up as options when I go to pay. (I typically use my password manager [OnePassword], so I'm not sure whether this is a function of my password manager or of the Alibris site itself.) Usually, I click one at random, and am told the card has expired. (This time, BOTH options were "expired," and I had to use the new credit card info option -- which it seems I have to do every time now at the Alibris site. I NEED TO KNOW HOW TO DELETE OPTIONS WITH EXPIRED CREDIT CARD INFO, so that this doesn't keep happening every time. I want ONLY ONE option -- the CURRENT credit card info.
Easy to find what you are looking for. Great selection of books and different places that you can get them from.
Great Site to find books! My go to site to purchase books!
Always a good experience finding & purchasing books!
Best price online so far and quick easy registered checkout.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

