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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found the volume I wanted at a great price, delivered when expected
I've used Alibris before and the book I want was available, listed in like new condition, and checkout was easy.
The book I received was in new condition and arrived in a timely manner.
Delight to find a source of books written by, or about, about the men and women who dedicated their life's work to science.
I paid an exorbitant price for shipping! I intentionally picked the same sellers so the books would all come from two places but was charged shipping for each book.I would hope you change your policy to offer a separate pricing system for bulk shipments from the same seller.
Have bought here before, always great price, quality merchandise, and quick shipping.
No no no no no no no no no no no no no no no no no no no no no no no no no no no
Ordered a book.
Ordered a book.Ordered a book.Ordered a book.Ordered a book.Ordered a book.Ordered a book.Ordered a book.Ordered a book.
Book arrived in good condition and the price was outstanding.
Fast and easy. Best price. Alibris descriptions are always accurate
Fast and convenient. Easy to go through selecting and buying processes.
Website promised free shipping. Then I was charged $11+ for shipping. Deceptive practice.
Was hoping for a combined shipping charge on purchase of two (2). Can understand if two points of origin, the double charge.
Thank you. Everything went perfect. I'm so glad I was able to work with Alibris.
Easily cared for... Found the book at the right price. Thank you!
If I want a book, alibris is first place I check...and many times am able to find two of my choices at same vendor.
Abebooks wanted access to my contact list in order to sell me a $3 used book…. This experience was so smooth! Thanks for not being any more intrusive than necessary.
Best pricing that I found, and big selection from many vendors.
Good experience, easy to order. Found what I was looking for!
Alibris is an awesome way to buy previously owned books! Thank you!
Fast as described, Good communication. Tracking helpful.
Good experience with fast delivery product as described. Would buy from again…
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

