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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find what I was looking for and make purchase. All of the books I was looking for were in stock.
The shipping time was fast. The book was packaged well. The condition of the book is better than I expected, and I am very happy with receiving this book. I thank the seller for a swift, flawless experience and also appreciate the competitive pricing that is easier on my budget than what many sellers are now offering this title for.
Alibris has connections to sellers of all kinds of books across the world and I found a book that I had not seen in about 45 years. It was expensive but that is understandable for something that only had a limited number of copies printed. The seller was helpful in answering my questions and sent it off promptly when I ordered it. Shipping (international) was by well known US carrier but took rather longer than expected (over 2 weeks).
The only issue I have is with getting some books in a timely manner. If the provider is Alibris, books come quickly, but some providers have less commitment to timely delivery.
I don't like it that I had to select "Save" which I assume meant my password. I do not like my password saved! If this is not correct, then I would have given a much higher rating.
Easy to find different vendors and nice to sort by price, or condition
Very satisfied. I received my order in a timely manner and received exactly what I ordered.
Alibris is my go to company for most of my movies and books, also my music.
Extremely glad to find this book for such a reasonable price!
Easy to use website! And I found the book I wanted at a great price.
Quick and easy. Allows multiple comparisons. Clear descriptions of items.
It is easy to find to my book subject and is offered at a great price!
Alibris offers very fair pricing to distant customers (in my case, New Zealand). AbeBooks, by contrast, demands prohibitive mailing costs. I'm so pleased I discovered Alibris!
Always a pleasure shopping at Alibris. Never have been disappointed.
I like very much that I don't have to have an account to place orders. Its one reason I keep using Alibris. Ordering process and filters are easy to use. I particularly like that I can filter used books by condition.
It was so easily to make the order, choose the books, etc. Then it takes less time to the delivery. The books are used, but they are like new! My son it's so grateful with them.
Very pleased with ease of finding & ordering my selection of teen books for my granddaughter.
I have had a great experience dealing with Alibris in general & lately with the seller I placed my last order with.
No problems, have ordered before without any issues. Easy to track order, good value.
Great service, price good and quick delivery.
Thank you very much
Website is easy to navigate. Good selection. Shipping seems a little high.
Easy and straightforward website. Good prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

