Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The book was late for a Christmas gift because Canada Post was on strike. Perhaps you could put a warning when the computer sees that the shipping address is overseas and there may be a delivery problem. Canada Post is now back at work and the book arrived just 7 days late for the holiday.
The book I purchased, in my opinion, looking on the internet was way too expensive. But Alibris brought that price to within reason. THANK YOU! But, getting the book to me, took way too long. But I will say Alibris and then USPS communication was FANTASTIC, and I appreciate that communication.
Found exactly what I was looking for, new, and a great price. Ordered two.
My order came super fast in perfect condition! I would definitely order again
I am so happy to use this site; it has what I need and at great prices!
Regretted not being able to use coupon to help defray the cost of shipping and taxes.
I got a code and could not figure it where to put it for the discount so I had to checkout without it.
Always fun to look for good reading material. It can be if you try
I will keep looking for more books that I can use to fix cars and things
Very easy to navigate web site. I have bought books through Alibris and the service they provide is great.
It was very good. I found the book I was looking for at a good price. Now I look forward to receiving it.
The book I ordered came quickly and I was able to read it just as quickly!
Great to find the books I was looking for, but having separate shipping costs for ever
Ything is a killer. The overall price doubled when shipping was added. That may be a deal breaker going forward!
I have never had a problem and shop frequently. This is the best site for buying books! I love it!
I am always impressed by condition quality and speed of shipping.
I rely on Alibris to bring me the quality literature and out of print resources that continue to expand my reading horizons. Thank you for an amazing resource supporting independent book sellers.
My experience was seamless and my order arrived very quickly. I will definitely be ordering again.
It's been great! Things are straightforward on tracking, and you can see exactly where you're buying from. I haven't run into any issues with book quality not matching what's advertised or books arriving too late.
I got a relatively rare used book in good condition at a lower price than most sources
The website was easy to use and efficient. The product is a good price.
I received my order very fast and as described. Very happy with my experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

