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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy to place my order and they had my book in stock at a great price
This was on my son's Christmas list and he sent me the link. Ordering was easy, shipping was fast.
It's very simple and very easy to use I will recommend it to anybody who wants to order something here.
I love ordering books from Alibris. The condition of books as stated on their website is always accurate, and their prices are great!
Was able to find all the books I wanted by using several shippers. The
Shipping more than the books cost, but still pretty good total cost overall
Books arrived quickly. Quality as described. Website easy to use
Individual shipping costs add up... wish there are ways to combine costs for shipping somehow but alas tis the nature of the beast
Always able to find what I'm looking for with great if not the best prices!
Almost to good to be true prices. I was blown away! Found a rare book for half the price of elsewhere.
It is easy to navigate and I have always found the book or books I was looking for and the have always come in the condition described.
Easy ordering and the book is just what I was looking for. Good price
Book was in even better shape than I expected. It was promoted as being in "very good" shape and it truly looked brand new.
I was sent a children's book instead of the adult sci fi book I was interested in
Several sellers are deceptive with pricing. They have a cheap price and then gouge the buyer on shipping. It is somewhat outrageous and I had to remove items from my shopping cart and look at items from other sellers that were not outrageously marked up for shipping.
Cannot remove names from my address list. Please remove all and I will start over
After placing my order, the response was quick and the shipping information was accurate and up to date.
Fast and easy i don't have 50 characters so i won't be able to submit this.
This book was supposedly mailed Nov 8 but didn't arrive until the 25th. My name and address were hard to read.
Great website, easy to use. Can't beat the prices! Thank you!
Again and again the booksellers here come through. I bought three "like new" used books that I bought as Christmas gifts for other people. These additions arrived in plenty of time, as described, so I could wrap them up and put them under the tree. Used book prices fit my tight budget, and allow me to be generous. Thank you!
I keep ordering books here. Thank you very much for continued good service!
Better selection than B&N. And, even w shipping costs, the prices are better
The site was easy to use, payment options were great. Seller supplied great information about the book and its condition.
The book was late for a Christmas gift because Canada Post was on strike. Perhaps you could put a warning when the computer sees that the shipping address is overseas and there may be a delivery problem. Canada Post is now back at work and the book arrived just 7 days late for the holiday.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

