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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Difficult to order. Not clear as what to do! Order has been placed and accepted. I will see how quickly the order arrives. I will be watching to see if this order arrives. I want to order more books, but I have not felt with you before - so I am cautious! So far, acceptable - but I'll see!
Always good condition products. No complaints ever. Always has what im looking for.
The book arrived new as described, price was excellent, and shipping was reasonably fast. Very satisfied.
I love the alternate cart with free shipping, but it was not obvious that the new cart had been applied.
I love the alternate care, but it was not obvious that the new cart had been applied.
Book I wanted was easy to find and order. Checkout was simple and efficient.
The Shopping Cart optimizer is a nice feature when there are several sellers offering the same item.
DVD arrived loose in a broken case with a gross jacket. We'll see if it works
You all let me know right away that my book order was not available and gave me an easy option so, well done.
Always a good source to find good used books, I use them often!
Alibris is awesome for finding just the book you're looking for
Alibris is my favorite place to find books. All their vendors have been great.
Prices are low - even with shipping costs, I can usually get used books in decent condition that cost less than brand new. I like the website feature that tells you about lower priced options before you checkout.
Order came quickly, textbook purchased at a much lower price than it retails for. The catch being that every single sentence in the book was highlighted. I am blinded by the neon everytime I open it.
Easy to navigate & intuitive website. Books listed in price order...helpful. PayPal as payment option is a plus.
I ordered a multivolume, century-old book that came in the condition advertised. Overall, very pleased with the delivery.
All very smooth. My one recommendation is that the packaging be made recyclable...
I love that I can often buy used books at Alibris at a very good price! I save a lot of money.
It was easy to search and order. We really love books especially getting them used at a great price. Thanks
Would have like faster shipping on this order. This part is unnecessary
Easy to locate book on Google search. Grateful for PayPal option and reasonable used book price.
Grateful that Alibris maintains a focus on customer service to book lovers
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members