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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always a pleasure dealing with Alibris...good books, great prices, and easy ordering.
There is absolutely nothing to complain about, so I make sure not to complain.
Easy to use and easy to follow prompts., nothing more to say so far. Haven't received product yet.
Very easy to find the book I wanted and even another that I didn't even know existed. Thanks!
I like the broad range of options, details onthe products and the ability to get a better deal with the suggested options.
I really like Alibris and the ability to shop for a variety of media, getting a suggested set of sources to reduce cost/shipping hassles.
This site is a perfect place for book lovers to find great deals on used books.
Great pricing and fast delivery. Thank you! I truly appreciate the quick turnaround and condition of the book.
Book ordered arrived quickly, was well packaged & was as described.
I ordered the used book Buildings of MA...You notified me that it wasn't available. I then ordered the book from another seller. It arrived in a reasonable time and in good condition. I was pleased with your company's service and I would order from alibris again. I highly recommend your company.
I could not communicate with the seller, but I received the book.
Alibris is just really user friendly. I can find items that aren't available on the site-that-shall-not-be-named or that are crazy expensive there.
My experience with Alibris was ok. The shipping took a long time and there was no tracking available so I had zero clue about when to expect my order. Once I received it I was disappointed to find out that the book I ordered had been a library book. The description didn't mention anywhere that the book had previously been a library book and as such has marking stickers and stamps. This would have definitely influenced my decision while purchasing a book at this price. I don't believe the price I paid is fair for a book that was previously a library book and has all of these markings.
The Alibris website functions very well and is easy to understand too. The shipping is fairly fast too - yet with staggered arrival times, as they are being shipped from different bookstore locations across the country. All of the books I bought arrived in good physical condition too this time. So that is good. I like the helpful notifications via email as well.
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V - - =with love creation developing our collective universe!
I found the book I wanted for a very affordable price and the website was very easy to navigate and my order arrived on time
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I found what I was looking but I didn't expect shipping to be so high.
Nice and easy … great price … good shipping cost… very satisfying
The description of the item was accurate, the price was more than reasonable and the service second to none. Thank you.
I've used Alibris several times and have always been happy with my purchases & shipping. I'm grateful to have such a great resource for used books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

