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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,680
shipping
12,670
quality
12,664
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Happy Customer
January 20, 2025

First time ordering from Alibris and it was a positive experience.

Date of experience: January 10, 2025
Idaho
1 review
0 helpful votes
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I ordered this book once and for no reason at all the order was canceled and now I'm having to order it again

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2025
Florida
1 review
0 helpful votes
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Fast and easy process
January 20, 2025

Fast and easy process. Very pleased with the wide selection of available titles.

Date of experience: January 10, 2025
Australia
1 review
0 helpful votes
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Great value
January 20, 2025

Easy to use the system for ordering books and searching for texts

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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The shopping experience was excellent
January 20, 2025

The shopping experience was excellent. I had no issue with locating the item I was looking for.

Date of experience: January 9, 2025
Arizona
1 review
0 helpful votes
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NA
January 20, 2025

I don't like writing reviews so I'm not gonna write one. Thanks anyway

Date of experience: January 9, 2025
California
1 review
0 helpful votes
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Great Quality for a Great Price!
January 20, 2025

I bought a book about art in California. It was so pricey everywhere else and the quality couldn't be guaranteed. The book arrived and it was in tip top shape! Thank you!

Date of experience: January 9, 2025
New Jersey
1 review
0 helpful votes
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It was very smooth, no problem at all with the payment, navigating the website and the everything.

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
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Great Selection
January 20, 2025

First of all, I never give anyone five stars. I liked the price and the delivery time, which was better than expected. I was frantic because I could not find the 15th edition, and you had it. I will use Alibris more often.

Date of experience: January 9, 2025
Wisconsin
1 review
0 helpful votes
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Missing Book in series
January 20, 2025

I was missing one Louise Penny book in the series. We had looked at many different sources and finally found one offered by Alibris. The book was in very good condition and arrived quickly.

Date of experience: January 9, 2025
Oregon
1 review
0 helpful votes
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Nice book
January 20, 2025

Got it as a christmas present for my bf who loves coins, he loves it

Date of experience: January 9, 2025
North Carolina
1 review
0 helpful votes
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Disappointed
January 20, 2025

The book I ordered was described as being in very good condition. The book was an ex-library copy with the plastic reinforcement on the cover. A portion of the plastic reinforcement on the front cover had been removed to remove a label. I disagree with the claim that the book was in "very good" condition. Had I seen it on a shelf I wouldn't have purchased it.

Date of experience: January 9, 2025
Pennsylvania
1 review
0 helpful votes
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Alibris is an easy website to navigate
January 20, 2025
Updated review

Alibris is an easy website to navigate. Lots of editions to chose from.

Date of experience: January 9, 2025

Lots of info on book, seller and shipping
January 3, 2025
Previous review

Lots of info on book, seller and shipping. Very easy to navigate website. Thank you!

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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The right price
January 20, 2025

I wished to order the item I got for myself and 2 others. I looked on another platform and that vendor was trying to ask almost 5 times more for a 15 page paperbook. Ridiculous. I am glad I found it on your site for a reasonable price.

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
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Great experience!
January 20, 2025

Book came on time and was in very good condition! Great price too.

Date of experience: January 9, 2025
California
1 review
0 helpful votes
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Very Good
January 20, 2025

Service exceeded my expectations. The books I ordered were in very good shape.

Date of experience: January 9, 2025
Pennsylvania
1 review
0 helpful votes
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All good except digital books just dont load sometimes at all

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2025
California
1 review
0 helpful votes
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Usual great service
January 20, 2025
Updated review

They had what I wanted at a good price and it came quickly. The annoying part was this long survey!

Date of experience: March 5, 2025

Super fast service!
July 2, 2024
Previous review

I needed a Montreal guidebook quickly and Alibris took care of it.

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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It was very easy to make my purchase
January 19, 2025

It was very easy to make my purchase.
I like the choices that you offer on your website.

Date of experience: January 9, 2025
Georgia
1 review
0 helpful votes
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Unread so far
January 19, 2025

Clear language in listings. I think the shipping is high, but that's not on y'all.

Date of experience: January 31, 2025