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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This is the slowest shipment i have ever had. 12/20 and received 1/9. Sent Forst Class mail for some reason. Would have been nice to have been provided the tracking information to keep track of where the shipment was since it took so long to arrive. Not the seller's fault, just USPS snail mail.
Just love alibris... I can typically find what I am looking for at better prices.
Every book I chose was available and at a decent price. I only wish shipping was a little quicker.
Amazingly easy! THANK YOU! A great place to find the rare items you want!
I'm a long-time customer! LOVE Alibis too. It's a great place to find the books you want!
This order was a little slow, however I did pay for media mail.
Product (book) was as described (very GoodI), shipping a bit on the slow side. 10 days media mail.
The book I received was mishandled (creased cover & pages, etc) and should never have been rated VG condition. To Alibris' credit they gave me a refund without even asking for it.
Easy to create and account and place order. Advertised shipping time is acceptable.
Love Alibris! It's a jewel in my arsenal of saving methods!
As has been my experience, I once again had great experience buying on Alibris! Book was as described, and it arrived well packaged and quickly!
The site is easy to navigate, and I like all the descriptive material.
First timer. Went well! Found you by searching for item...
Great price, every book I was looking for is available with different use levels to choose from, and easy to navigate.
As first experience with Alibris, it was a OK. Except the website had problem to order the rest of my books.
Arrived quickly, just as described. Good experience. I would highly recommend!
Shipping is too expensive. You need to be more competitive with EBay who ships most books for free.
Webpages are easy to you efficiently and effectively. I appreciate the convenience of online shopping.
Easy to find books, see the condition, figure out the shipping costs.
What's up with that? I'd almost forgotten about my order by the time it arrived. Not that it was horribly long in coming, but I usually order used books and they arrived in half the time.
I was interested in a product and it had the product I was looking for.
Took longer than usual most likely due to the Christmas mailings
Little bit of a scam. When doing checkout there is a pop up to save $5 by signing up for text alerts. So I sign up get my code for $5 off there is no place to add the code at check out...
It was a blessing to stumble across this site! The prices were unbelievable! I would absolutely use them again!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

