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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Can't beat the prices and the shipping wasn't too long either considering it was the holidays when I ordered
Easy to use website. I have used this website for years and have never been disappointed.
I always find what I want quicky...and at fair prices.
After looking through multiple sources to find an out of print book, Alibris was able to locate several sources with great prices. Chose one and it was delivered ahead of the expected time, i.e. Before Christmas, Very satisfying experience.
Ease of buying was exceptional now I just have to see how shipping goes.
Best prices for books I want. The books sent are gently used.
I got the movie I wanted. I have ordered before without any problems.
Password not saved. Hard to reset it. Credit card not working although it was ok
The Sarah Sundin books arrived as promised. The Joni Erikson Tada book I waited for wondering if it was going to arrive or not. When I contacted the seller I was told the book had been sold that morning... as it turned out I was the purchaser but seller did not tell me that. It did arrive on time for the gift I needed it for...thank you, seller.
My son wanted a disc by a favorite artist who didn't sell many copies. I could pay over $100 on eBay for this niche item. I found it at an out-of-state goodwill store on Alibris. For a great price. Only downside is shipping. Though it was sent right away, it languished with the post office.
I ordered a book on 17Dec and paid for expedited delivery. I finally received the book on 02Jan.
Y'all dropped the ball on this order.
Very easy to negotiate the site. And great customer service!
The book came as described in amazing time. I will order again for sure
Easy to order; hard to fill in this part: your shopping experience
Good. Everything went as expected. The book price was good and my shipping was more expensive than the book itself.
I would use them again to purchase a book. The book was in great shape.
See my ratings.
I don't do essay questions. Stop bothering me.
I easily located the hard-to-find book I've been looking for.
Seemed simple and did the footwork with the different suppliers! My go to for used books!
Very pleased with my order. Great price on a used disc. I happen to love the film.
Nice to be able to see/find out of print books and excellent value on some books not interested in buying new.
If you seek books, look no further. Seek no other options. Be shining in this moment. It is yours. Amen.
I purchased assuming the merchant/location name would be the shipping location as well, which is--ahem--Reno, NV. It shipped from a third party warehouse in Grand Prairie, TX. To SoCal. 3 times the distance.
Had I known this was the case, I would have purchased from the Dallas bookstore in *the same city* which had another book I wanted. So I gave up one book for no reason in particular. Or maybe that same bookstore would have a similar issue and ship from Nevada. 😂
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

