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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I find Alibris a great place to find those books that would have been hard to find, locate, or even publish. It is probably the best place to find books online. It would be even nicer if Alibris had a physical store.
Easy checkout, found the item I was looking for and at an affordable price
Shopping with Alibris is always a good experience. What I'm not crazy about is paying $4-$5 shipping costs per book. That has stopped me from buying sometimes because by the time I add shipping costs, I can get the book brand new from Amazon for about the same cost.
But this experience was as good as it's ever been with Alibris. In fact I've never had a problem with them and highly recommend them to friends.
Why haven't I received any response about a missing book (Pictures of Perfection - Reginald Hill, order *******) Tracking says it was delivered, but it was NOT. I sent an inquiry on 11/22 to *******@alibris.com
I ordered a book Nov. 7th for use in December. It got here in about a week and a half. I ordered it from Maryland but it came from Illinois. Very strange, but it did arrive in good shape.
You didn't tell me how it would be shipped. I hope US mail because the other options no longer deliver to post office boxes.
Good prices, but it would be better if there were a way to match booksellers ans books so that I only had to pay shipping from one location.
I can always find what I'm after and generally get the best price around.
I found what I wanted right away. The checkout process was fairly painless. It ejected my credit card information for some reason, but the second attempt went fine.
Well-designed website - easy to navigate. Condition of used items extremely good. Shipments are sluggish, but hey, we're not dealing with Amazon's network here and hopefully supporting small businesses.
I ordered a mass market paperback that supposedly was in "good" condition. Instead, I received a tattered, discolored book that had the covers attached with TAPE. I blame myself because the book was far too cheap, only $. 99. But I still paid $5 in shipping costs. I would have much preferred to spend a few dollars more and get a book that wasn't ready for the trash heap. BTW the pages are falling out as I attempt to read it! I complained to the seller but never heard a word in return.
Bit of a hassle entering address. Two were listed, only difference was some punctuation. Took several tries to straighten it out.
Great prices, easy to search and order. Check out super easy. Historically I have found the order comes pretty quick. Highly recommend!
Very easy to find, research and order what I was looking for. Highly recommend.
The goodwill that had the book shipped it out almost instantly, but USPS took forever to handle it. Everything on alibris' side of things was good.
Alibris is my favorite source of used books! They give you a choice of sellers and provide careful descriptions of the books you can choose from. Prices are reasonable, and service is good.
Efficient easy process. The website is easy to use. Instructions are clear and simple. This is an easy way to find a book that doesn't have many public copies circulating.
The workbook I received had many pages missing and many of the remaining exercises were completed in ink or pencil. I had requested a return and refund but got no response.
I love this site! I've been using it for over 25 years (was recommended to me by a bookstore employee) and it never fails me! Always a quick and amazing experience!
I received a quick response to my inquiry. A photo of the book was included, allowing me to make an informed decision regarding my purchase.
I could not edit payment information easily! My name is mispelled. This box requires that I write 50 characters. That is annoying and a bit ridiculous.
Each transaction is super easy and I get unlimited
Options on price. I have been a customer for years and each time I log in to the website I quickly find what I am looking for.
Shopping on your website is always so easy, I find exactly what I am looking for and how much I am willing to pay.
Thank you
I've ordered from Alibris a few times before. The items are always just as described. I've never been disappointed! Great and trustworthy place to buy preowned cds!
This is my third time ordering from Alibris.com. The items have been true to the quality they claim it to be. I would recommend.
I just had difficulty placing my order... over and over, deleting items, adding items to equal $50 so I could use my gift card. Then when I got the order down in price, I had to add the shipping charge that I didn't expect to be so much. So I had to put stuff back in my wishlist again, and again. Just a real pain trying to order my stuff in the wishlist. Then I had to add some stuff in my wishlist to equal under $50, then the shipping became a problem again. So, the heck with it, I just used my bank card. And please delete Margie Husner (spelling is probably incorrect because I can't go back in to the shipping fees). I know longer need that in my addresses.
Shipping charges are awful high for some of the CD's. Better return policy for CD's bought as gifts.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

