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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,591
shipping
12,581
quality
12,575
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I love Alibris
December 9, 2025
Updated review

I find Alibris a great place to find those books that would have been hard to find, locate, or even publish. It is probably the best place to find books online. It would be even nicer if Alibris had a physical store.

Date of experience: November 29, 2025

Easy checkout, found the item I was looking for and...
November 18, 2025
Previous review

Easy checkout, found the item I was looking for and at an affordable price

Date of experience: November 8, 2025
Florida
1 review
0 helpful votes
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Highly Recommend Alibris
December 9, 2025

Shopping with Alibris is always a good experience. What I'm not crazy about is paying $4-$5 shipping costs per book. That has stopped me from buying sometimes because by the time I add shipping costs, I can get the book brand new from Amazon for about the same cost.

But this experience was as good as it's ever been with Alibris. In fact I've never had a problem with them and highly recommend them to friends.

Date of experience: November 7, 2025
Arizona
1 review
0 helpful votes
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Why haven't I received any response about a missing book (Pictures of Perfection - Reginald Hill, order *******) Tracking says it was delivered, but it was NOT. I sent an inquiry on 11/22 to *******@alibris.com

Date of experience: November 29, 2025
Kentucky
1 review
0 helpful votes
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I got what I paid for in time to use it as intended.
December 9, 2025
Updated review

I ordered a book Nov. 7th for use in December. It got here in about a week and a half. I ordered it from Maryland but it came from Illinois. Very strange, but it did arrive in good shape.

Date of experience: November 7, 2025

You didn't tell me how it would be shipped
June 5, 2025
Previous review

You didn't tell me how it would be shipped. I hope US mail because the other options no longer deliver to post office boxes.

Date of experience: May 26, 2025
Colorado
1 review
0 helpful votes
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Good
December 8, 2025
Updated review

Good prices, but it would be better if there were a way to match booksellers ans books so that I only had to pay shipping from one location.

Date of experience: November 28, 2025

I can always find what I'm after and generally get...
September 20, 2025
Previous review

I can always find what I'm after and generally get the best price around.

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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I found what I wanted right away
December 8, 2025

I found what I wanted right away. The checkout process was fairly painless. It ejected my credit card information for some reason, but the second attempt went fine.

Date of experience: November 28, 2025
Virginia
1 review
0 helpful votes
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Well-designed website
December 8, 2025

Well-designed website - easy to navigate. Condition of used items extremely good. Shipments are sluggish, but hey, we're not dealing with Amazon's network here and hopefully supporting small businesses.

Date of experience: November 28, 2025
Minnesota
1 review
0 helpful votes
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Seller misrepresented the item
December 8, 2025

I ordered a mass market paperback that supposedly was in "good" condition. Instead, I received a tattered, discolored book that had the covers attached with TAPE. I blame myself because the book was far too cheap, only $. 99. But I still paid $5 in shipping costs. I would have much preferred to spend a few dollars more and get a book that wasn't ready for the trash heap. BTW the pages are falling out as I attempt to read it! I complained to the seller but never heard a word in return.

Date of experience: October 27, 2025
Nebraska
1 review
0 helpful votes
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Bit of a hassle entering address
December 8, 2025

Bit of a hassle entering address. Two were listed, only difference was some punctuation. Took several tries to straighten it out.

Date of experience: November 28, 2025
Massachusetts
1 review
0 helpful votes
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Great prices, easy to search and order
December 8, 2025
Updated review

Great prices, easy to search and order. Check out super easy. Historically I have found the order comes pretty quick. Highly recommend!

Date of experience: November 28, 2025

Very easy to find, research and order what I was looking...
November 23, 2025
Previous review

Very easy to find, research and order what I was looking for. Highly recommend.

Date of experience: November 13, 2025
Georgia
1 review
0 helpful votes
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Good product long delivery time
December 8, 2025

The goodwill that had the book shipped it out almost instantly, but USPS took forever to handle it. Everything on alibris' side of things was good.

Date of experience: November 27, 2025
Colorado
1 review
0 helpful votes
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Alibris is my favorite source of used books! They give you a choice of sellers and provide careful descriptions of the books you can choose from. Prices are reasonable, and service is good.

Date of experience: November 27, 2025
Idaho
1 review
0 helpful votes
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Efficient easy process
December 7, 2025

Efficient easy process. The website is easy to use. Instructions are clear and simple. This is an easy way to find a book that doesn't have many public copies circulating.

Date of experience: November 27, 2025
California
1 review
0 helpful votes
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Workbook in poor condition.
December 7, 2025

The workbook I received had many pages missing and many of the remaining exercises were completed in ink or pencil. I had requested a return and refund but got no response.

Date of experience: November 27, 2025
Ohio
1 review
0 helpful votes
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I love this site!
December 7, 2025

I love this site! I've been using it for over 25 years (was recommended to me by a bookstore employee) and it never fails me! Always a quick and amazing experience!

Date of experience: November 27, 2025
Louisiana
1 review
0 helpful votes
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I received a quick response to my inquiry. A photo of the book was included, allowing me to make an informed decision regarding my purchase.

Date of experience: November 27, 2025
Georgia
1 review
0 helpful votes
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I could not edit payment information easily! My name is mispelled. This box requires that I write 50 characters. That is annoying and a bit ridiculous.

Date of experience: November 26, 2025
Mississippi
1 review
0 helpful votes
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Each transaction is super easy and I get unlimited...
December 7, 2025
Updated review

Each transaction is super easy and I get unlimited
Options on price. I have been a customer for years and each time I log in to the website I quickly find what I am looking for.

Date of experience: November 26, 2025

So easy
August 22, 2025
Previous review

Shopping on your website is always so easy, I find exactly what I am looking for and how much I am willing to pay.
Thank you

Date of experience: August 12, 2025
Maryland
1 review
0 helpful votes
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Always Trustworthy
December 7, 2025
Updated review

I've ordered from Alibris a few times before. The items are always just as described. I've never been disappointed! Great and trustworthy place to buy preowned cds!

Date of experience: November 26, 2025

This is my third time ordering from Alibris.com
November 16, 2025
Previous review

This is my third time ordering from Alibris.com. The items have been true to the quality they claim it to be. I would recommend.

Date of experience: November 5, 2025
Oregon
1 review
0 helpful votes
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I just had difficulty placing my order...
December 7, 2025
Updated review

I just had difficulty placing my order... over and over, deleting items, adding items to equal $50 so I could use my gift card. Then when I got the order down in price, I had to add the shipping charge that I didn't expect to be so much. So I had to put stuff back in my wishlist again, and again. Just a real pain trying to order my stuff in the wishlist. Then I had to add some stuff in my wishlist to equal under $50, then the shipping became a problem again. So, the heck with it, I just used my bank card. And please delete Margie Husner (spelling is probably incorrect because I can't go back in to the shipping fees). I know longer need that in my addresses.

Date of experience: November 26, 2025

Shipping charges are awful high for some of the CD's
August 18, 2025
Previous review

Shipping charges are awful high for some of the CD's. Better return policy for CD's bought as gifts.

Date of experience: August 7, 2025