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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Nanette Her Pilot's Love Story. Paid extra for a nicer copy. Packaging and shipping were good. The book had a bit of damage on the front upper right corner. Oh well. Love the book anyway.
I ordered a cookbook on Alibris. It came quickly and in great condition at a reasonable price. I'm very satisfied and highly recommend them.
Alibris and s so easy to use. I buy most of my books here. Easy to search and find, then select the seller I want to buy from.
Shipping was about 1 dollar more than I expected. But I ordered this book on Amazon and while waiting delivery notice, the seller canceled! Very disappointing
A friend told me about this book. I prefer using Alibris instead of amazon! The prices on Alibris are so much better, and their website is very easy to understand and to use! Plus, ordering from Alibris is ALWAYS SECURE! Peace Always :)
Had items in my cart, then signed in. All items had been deleted. Had to start over. The listings are very easy to use and find exactly the cost, type of book and quality desired.
I find your prices high for used vintage records. The sub section of spoken work/ comedy is especially expensive. Also with my first order the shipping fees more than doubled my overall total. It was a shock. I would have felt better if shipping fees were made clear before the order was placed. I spent $18 on books and over $20 on the shipping. This is shipping that is media mail - taking up to 15 days to arrive. The rates seem high for such a slow method of shipping. Not to mention using the over taxed Postal System often means even longer shipping windows. When a book takes almost 20 days to reach me I don't feel that a $9 to $10 shipping fee makes sense. We shall see when and how my various orders arrive?
I've been using Alibris to find and purchase books from for several years now and it has not disappointed me. I feel good finding used books from small to large book resellers all over the US. I feel good about making my own choices about how much I want to spend and where I want to spend. I can usually find the books I'm looking for. I always use Alibris when I need a specific book.
Im happy with the availability and price of the books I wanted and I will definitely be a return customer. The site interface was a little wonky and I couldn't tell if my first attempt went thru (it didn't). I waited the recommended hour and checked for a confirmation email. Seing none i resubmitted my order and everything was fine.
Very good.
I used to find Alibris via Bookfinder, along with other options. I go to you directly now, Bookfinder haveing made a bit of a mess of itself.
Have liked your firm and service for many years now especially at holiday time. I make up five different gift boxes - for the 5 adult daughters my beau and I have, always including a favorite book I've read during the previous year plus a larger travel, photo or cookbook.
For a few years, I always use your firm for locating books! I order several pre holiday time of a favorite book I want to share with the 5 adult girls and a few grandchildren my blended family has. No 1 complains about the used books because your sellers have decent standards too. Thanks so much!
I have purchased a mini books through Alibris. I'm always happy with their service and thrilled to find the books that I'm looking for..
It is too easy to 1) choose the incorrect shipping address, 2) assign the purchase to a credit card I did not want to use.
It would be nice to send a little message along with the book - does AI know what a birthday is? Maybe it's just me, maybe I missed it.
Good... but a little off when you (your site) say "No longer available" and then the logic returns me to a page where a large selection of unrelated titles appears... and then I have to start over. This is a programming oversight. Someone in your employ surely could correct this error.
Hard to find books at a great price. I've been shopping with alibris for decades and I've never had an issue. Best book site by far
I use Alibris all the time! I read them and pass them on to friends. Why pay more? Select book, cover, condition, price and order. Books arrive timely and in stated condition. Very satisfied with Alibris and book sellers.
Book arrived timely and in good condition. I've never had a complaint about Alibris or the book sellers. I always check Alibris first because they may have a better price on new or as new books. I also appreciate the ability to choose by price, condition, and other options.
I know the site pretty well so I can go fast. Found most of the books I wanted in great condition for low prices--can't ask for more than that.
The links you included in the email informing me that my item is no longer available, didn't help me get to choosing another copy. I had to start over. Even then, two copies of the book, same place and price, are till listed. Still not sure the sale will vgo through. Something's not working right.
Purchased a book for my mom and was delighted by how quickly it shipped to her. I love Alibris and being able to avoid the evil online empire of book shopping!
This is my third order for the same title. Both of my prior orders were cancelled by the seller; the first after I was notified it had shipped.
Great value for used books. Accurate book condition ratings, reasonable shipping charge and delivery time. I'll continue to shop at Alibris. Thank you!
Easy process, as usual. Repeat customer over many years and your ordering process has gotten better and better. Great job!
Tracking was great to have as I was staying at a bnb when I ordered. Got there in a timely fashion and arrived exceptionally well after packed. Would definitely buy from this seller again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

