Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am so glad that I have an alternative to purchase Used Books. I can't afford the New Ones. My relationship with God is of the utmost importance to me. Being able to buy the books that are utilized in my Bible Study Class helps me to obtain the maximum amount of spiritual knowledge & growth. Thanks So Much.
I really appreciate the option of purchasing a used book - could not afford a new one. We are currently utilizing this book in my church's Bible Study. The ordering process is fast & efficient. Thanks. Johnnie Dunn
Quick service found exactly what I was looking for that difficulty
This site is so user friendly; I always find the book I'm looking for, quickly. At a bargain price!
Why don't you have an app i can use on my iPhone,iPad and Mac? Could you please get something that make it easier just to get to!
Shopping on Alibris is seamless, easy, and quick. And you're not giving your money to Amazon.
Had access to what I needed; fair price; good delivery time.
Was easy. Price is reasonable.
I have had trouble navigating the site in the past. Not this time.
Sign in unsuccessful, had to create new password and jump through hoops. Credit card option was not available, had to use Pay pal and then wait for a verification. Took way too long to order 2 books
I found the item I wanted and additional related books at a fair price. However, shipping is outrageous, almost matching my purchase! I realize that is not your fault.
Alibris is one of the oldest online bookstores, and still the best!
Alibris are the best, I've been with them since they started - much better choices
This was the information I was trying to find. I wish, though, that there was a discount coupon available for senior citizens on a fixed income.
Easy selection among many providers. Five star rating and very good condition seal the deal!
Would be nice if more detailed book descriptions / reviews were available
Great site for finding used items in great condition. I recommend it to everyone.
Easy to use and always has what I am looking for. I highly recommend this site
Quick and easy with several choices
I have nothing more to say
Order was completed as expected, product was as described. My only complaint is that when the product was first marked as shipped, an invalid tracking number was given. This issue was resolved after I reached out to the seller, about a week later. The order was actually delivered about a week after that.
Great selection and prices, multiple buying options from new to well used.
Easy and fast. It was so easy I started thinking of other items I might find.
I was hoping for some faster shipping options. 3 to 14 days is too vague.
It was not clear if you had only one copy of The Prayer That Turns the World Upside Down, i wanted to buy more. Do you have real people one can talk to?
If i did buy more copies would i need to pay $4.95 shipping on each copy?
I would like to get 10 copies of The Prayer That Turns the World Upside Down at $3.00 each, hard back if possible. That would be a real bargain.
It was easy to put in my book order, and the book was inexpensive.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

