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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibis is my go-to for online book purchases. Always satisfied
This is the best source for books, especially those hard to find
The shipping was quick and the book I wanted was easy to find.
Easy to use online experience. Good prices and books. Good service.
Easy to find the title and quality desired so ordering is easy. Have always had good experience through Alibris.
Alibris provides a great service, connecting you with sellers of diverse material, in many cases material that is hard to locate. Orders are processed quickly, and most of the sellers I've bought from are diligent at following through on their end. Don't get mad at Alibris when/if a seller is lazy, inefficient or uncommunicative.
The books I have ordered have all arrived in the condition noted on the adds or better, Fast service at a reasonable price.
I was able to get the books I wanted at a price that I was willing to pay. The service was great!
Straightforward, direct process of ordering books with many options.
Fast and easy service! Found what I needed and ordered it in under 5 mins.
My friend recommended to try out Alibris. I went on line found the item, then ordered it. It was that simple.
Found the book bought the book book was shipped. Book was what I wanted
You had exactly what I was looking for and at the best price. Thank you.
I bought a book that has different options for the resellers. I got the cheapest one. My order came as descrubed. It was in good condition. Delivery time was okay, i honestly didnt really waif for it but i think it was decent! Thank you. A good expeeience so far
Love receiving books, especially those out-of-print from Alibris.
Ordered a used book and it was like a new book. Got it for one tenth of the regular price
Ive just never been disappointed with Alibris. Selection is extensive and it's fun to not get hurt booking!
It is easy to conduct business with Alibris! I will come back for more.
The book arrived earlier than expected, well-packaged and in better condition than described.
I have never had problems with Alibris. Reliable. Their ratings systems for sellers is pretty accurate.
I ordered several items; three were fine and came quickly, one was delayed without explanation ("technical difficulties") and arrived on Christmas eve (by which time I had purchased the same book from another vendor, but returned that one), and one book was a paperback instead of a hardback and in very poor condition. I will be returning that. The return process is not easy. Overall it was not a great experience. I have used Alibris for years (and sell on Alibris); I will think hard about whether or not I will purchase items in the future.
Alibris offers a wide range of book dealers with very competitive prices.
I got a hard to find used hobby book in almost new condition at a stunning price with super fast shipping!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

