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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've ordered from Alibris a few times before. The items are always just as described. I've never been disappointed! Great and trustworthy place to buy preowned cds!
This is my third time ordering from Alibris.com. The items have been true to the quality they claim it to be. I would recommend.
I just had difficulty placing my order... over and over, deleting items, adding items to equal $50 so I could use my gift card. Then when I got the order down in price, I had to add the shipping charge that I didn't expect to be so much. So I had to put stuff back in my wishlist again, and again. Just a real pain trying to order my stuff in the wishlist. Then I had to add some stuff in my wishlist to equal under $50, then the shipping became a problem again. So, the heck with it, I just used my bank card. And please delete Margie Husner (spelling is probably incorrect because I can't go back in to the shipping fees). I know longer need that in my addresses.
Shipping charges are awful high for some of the CD's. Better return policy for CD's bought as gifts.
DISCOUNTS COULD BE BETTER
Fortunate to find hard to locate books. Various editions available that are cost effective. Books, though used, are in excellent condition. The discount codes could be better though.
Alibris is a web site that I've searched for books for many years. I'm glad they have stayed in business so that I can refer them to friends!
Alibris is my go-to source of books. Past history of shipments ALWAYS arrive in very good condition.!
You are my first stop when purchasing books that I can't find at my local independent bookstore. I always find what I need and more!
Always what I'm searching, always unbelievably low prices, You are always my first stop for books!
Often get stuck at checkout; had to re-sign in several times to have it proceed. PS Why must I agree to have this posted? Do you want feedback or not...
Checkout at Alibris is always easy. I'd like to see more books eligible for free shipping, but that's just me, a retiree on a fixed income.
Easy search engine to find the books you want. Clear indication of book condition. Great prices for books that you read once or use for a lifetime
Awesome service, prices and selection. I have bought books before from you and they have all come in quick and in excellent packaging/condition.
Excellent Price and great editable cart to save more money.
Even without all the two-factor crap, the payment process took literally 20-25 steps to get through PayPal and Alibris. Next time, if there is a next time, I'll just pay with a credit card.
I wanted the full size edition, not the book club edition. I guess I should have been more careful. You don't include a return address.
I wanted the full size edition, not the book club edition. I guess I should have been more careful. You don't include a return address.
Love your books! One problem arose; suggested replacement by the value optimizer had one big error,
A replacement from a different author/different book
Mmmm why do i have to do this certainly would rather be reading a book right now. Thank you for sending the books that i paid for and for having the books that we like on your website.
Alibris is one of the best online bookstores. Their selection and prices of new and used books is hard to beat, and their recommendations are usually spot on.
Having an issue with feedback in sound, but intermittently. Not sure what to make of that. There is something loose inside the amp that rattles around, but seems to work fine.
I'm frustrated right now because while the prices on used books are amazing, the amount that I need to get to in order to obtain free shipping is so high that I couldn't even find enough books to get me to that total. And then the shipping on the books that I had was absolutely exorbitant. So basically I just bought the one book that had brought me to the site to begin with. Even though I had managed to choose five other books. I understand that with the economy like it is, free shipping and stuff like that is hard to come by, but it does seem like the individual shipping price for adding books to a shipment is a bit high.
The graphic shown in the listing of the books was the current version however I received the previous edition which is missing updates to the books that would have been helpful.
Twice I was sent the wrong edition of the book I ordered. Twice I received the first edition of Quilts Quilts Quilts instead of the second edition which is a completely differnt book
I need to know the shipping cost upfront. Please change your website so I can figure this very expensive neccessity before I discover a particular book costs more than if I paid full price at a store.
Easy peasy to order books not found at the library! I start here first but don't like that the price of the books goes up if I log out and then log back in.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

