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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've used your site before, so am comfortable in the delivery and ease of ordering.
Quick, easy and always reliable. Today I found some great prices for my textbooks. I love it!
Always easy and great selection. Maybe should have rethought this feedback because I really did not have the time for all this today
Excellent options, wonderful service, reliable. Search engine is very good.
This is the first time I use Alibris, and I was very pleasantly surprised of the ease of the transaction, thank you!
Contact seller button not working :(. Good prices though!
Easy to use website and I love that the store is just an hour away. I should receive my book soon
I like the fact (hopeful it is true) that Amazon does not own this company.
The book is a collection of 325 songs with guitar notation and complete lyrics. It was published 20 years ago. He had a few albums after that. The book is readable but you may need reading glasses to read it in places.
I received all my order in the condition advertised. I am satisfied.
This was my first time using Alibris and had a great, hassle- free experience from beginning to end! The book I ordered was in better condition than I thought it would be, and I love the insert that tells you of the 'blemishes' the book contains. I would definitely recommend Alibris and use them again!
The book I ordered from Alibris arrived in good time and in perfect condition
I bought some vintage Koss headphones,great price,good delivery time.I also bought what I thought was a portable lap table that ended up being a digital download which was useless to me,this purchase was from a different seller,my advise,great deals on a lot,but carefully read before buying.
Outstanding! The Alibris site is user friendly and easy to navigate. I appreciate the coupon to save $2.00.
I was very satisfied with my order placed thru this site.I found it here at lower price and didn't necessarily need a new copy of the book.I even found another book that I decided I needed.
The book matched seller descriptions, was well-packaged, shipped promptly, and was an excellent price.
Alibris is useless when there customer issues and concerns.
Excellent purchasing experience. Directions were clear and easy follow.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

