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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Affordable book and speedy delivery
January 25, 2025

Alibris had the book I wanted at the lowest available price. Ordering was easy and delivery was quick and exactly as promised.

Date of experience: January 15, 2025
Virginia
1 review
0 helpful votes
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Easy to find and navigate the website
January 25, 2025

Easy to find and navigate the website. I could register as a guest.

Date of experience: January 15, 2025
Arkansas
1 review
0 helpful votes
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Glad I ordered...
January 25, 2025

I ordered this book as a Christmas gift for my husband. It took almost 2 weeks to arrive, but he was happy with it, so I'm good!

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Satisfied
January 25, 2025

Great price and timely delivery. Book was in practically perfect condition as described. I will definitely buy books from alibris.com again!

Date of experience: January 15, 2025
Pennsylvania
1 review
0 helpful votes
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I already did
January 25, 2025

I already did. I will start looking at other book sellers now.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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It is quick and easy to navigate for desired product. Check out has various options for payment.

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Prompt and as described
January 25, 2025

My order came from two different sellers in different locations but arrived promptly and in the condition described

Date of experience: January 15, 2025
Minnesota
1 review
0 helpful votes
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Make it easier to not ship to the wrong address ie select a default address

Date of experience: January 14, 2025
Norway
1 review
0 helpful votes
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Good book good price
January 25, 2025
Updated review

Thanks for the book! Will be shopping again in the future :).

Date of experience: January 14, 2025

Buy with confidence!
December 27, 2024
Previous review

Highly recommend this seller. Good pricing, accurate description and friendly staff. Book arrived well packed and in record time. Thanks again!

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
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Ordering was easy
January 25, 2025

Ordering was easy. I hope my book will arrive very soon. Receipt of book is time sensitive.

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Ease of finding what I was looking for and incredible value in pricing.

Date of experience: January 14, 2025
Connecticut
1 review
0 helpful votes
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Easy to work with, beyond the annoying questions you are expected to fill out after being asked a simple question about how it went. These days a simple " It went fine " turns into weather or not you might recommend us to your cat...or some such nonsense. Why is it everything turns into a game of twenty questions in order to buy something simple, like a book...

Date of experience: January 14, 2025
New Hampshire
2 reviews
0 helpful votes
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It's easy to find something if you have a title or...
January 25, 2025
Updated review

It's easy to find something if you have a title or author. It's nice to be able to see the condition of an item - and the sellers are usually pretty honest about the conditions.

Date of experience: January 14, 2025

Although when browsing an author's works I'd like to know more about the individual book before buying, if I come for something specific I'm usually able to find it here! I appreciate you and thank you!

Date of experience: May 14, 2024
North Carolina
1 review
0 helpful votes
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The discount code was contingent on certain amount of purchase that want told until after signing up for emails or txt.

Date of experience: January 14, 2025
New Mexico
1 review
0 helpful votes
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Selection
January 25, 2025

Selection. Value. Quality. Timely delivery... and NOT AMAZON!

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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I was a little skeptical at trying a new online shopping site, but it had exactly what I was looking for and not available at the other sites I normally use. Glad I did

Date of experience: January 14, 2025
Minnesota
1 review
0 helpful votes
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Good site
January 25, 2025

I received all my things in a timely fashion. None of it was damaged. However, I was looking for a box set, and when I looked it up I clicked on one of the things that popped up saying that the cheapest option was about 6 dollars, which seemed like a really good deal to me. So I added it to my cart, but when I looked at the title in my cart it didn't say "box set" it said "book number 7" and it described the product as if it were an individual book, which made me suspicious. The picture for the product was that of the box set, but I was suspicious so I didn't order it. Other than that, it was a trustworthy site when I used it.

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Princess Bride
January 25, 2025

My daughter wanted a specific cover, your online display was what she wanted, but the cover was different.

Date of experience: January 14, 2025
New Mexico
1 review
0 helpful votes
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First of all, I found a book I really want to read & couldn't find on Amazon. I'm thrilled to find it here. Thank you.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Prices seem to be fair. I like how you sell new and quality used books.

Date of experience: February 7, 2025