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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,474
shipping
12,464
quality
12,458
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Alibris customer unfriendly
January 24, 2025

Alibris is useless when there customer issues and concerns.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Excellent purchasing experience
January 24, 2025

Excellent purchasing experience. Directions were clear and easy follow.

Date of experience: January 14, 2025
Missouri
3 reviews
0 helpful votes
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Seamless order
January 24, 2025

Seamless order. Everything went wonderfully. No issues, here.

Date of experience: January 13, 2025
California
2 reviews
0 helpful votes
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Wonderful
January 24, 2025

The prices of the books//manga//etc are amazing. Even with the sellers that don't have free shipping have good book prices that, even when combined, can still add up to less than a regular bookstore and even some Amazon book prices. The books I ordered have come in excellent condition and in a timely manner :)

Date of experience: December 20, 2024
Illinois
1 review
0 helpful votes
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Always a good deal!
January 24, 2025

When I heard of the cookbook, I knew I wanted it, but didn't want to pay the full price. Alibis is trustworthy, especially in rating quality of used titles. Found several and picked one that was delivered as good as new.

Date of experience: January 13, 2025
Pennsylvania
2 reviews
0 helpful votes
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Good quick purchase and ordering process. Best price I found for this item.

Date of experience: January 13, 2025
Indiana
2 reviews
0 helpful votes
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Vichy France
January 24, 2025

No negative experiences of any kind with this purchase or anything else.

Date of experience: January 13, 2025
Kansas
1 review
0 helpful votes
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Quick and efficient work by Alibris!
January 24, 2025

Thank you for the quick delivery and I received several emails regarding my order and satisfaction!

Date of experience: January 13, 2025
Missouri
2 reviews
0 helpful votes
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Dependable service and vast selection
January 24, 2025

Alibris has been a go-to used book source for many moons. Thanks!

Date of experience: January 13, 2025
Virginia
1 review
0 helpful votes
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Needed additional pew hymnals at a good price. These books were in very good condition at a much lower price point than the new ones. We purchased 9 gently used copies for the price of 4 new copies.

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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The book I received was in excellent condition as it was described and the shipping time was reasonable given that the mails are packed at Christmas time.

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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Good stuff
January 24, 2025

Good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff

Date of experience: January 13, 2025
Colorado
1 review
0 helpful votes
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Alibris is always dependable
January 24, 2025

Alibris was the only bookstore that had an out of print story by Sandra Cisneros. Delivery was prompt, book was in excellent condition, and price was reasonable.

Date of experience: December 21, 2024
Iowa
1 review
0 helpful votes
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Good triumphs over Evil
January 24, 2025

Wonderful as always, book came in quickly, in the condition stated. Thank you!

Date of experience: January 13, 2025
Colorado
1 review
0 helpful votes
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Was quick and east to order so I hope it comes in the mail just as quickly :)

Date of experience: January 13, 2025
South Carolina
1 review
0 helpful votes
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I always find what I am looking for.
January 24, 2025
Updated review

Pleased to locate this book especially since Barnes & Noble said it does not exist.

Date of experience: January 13, 2025

Extremely pleased with all books received in the past...
December 3, 2024
Previous review

Extremely pleased with all books received in the past and look forward to ordering more in the future.

Date of experience: November 22, 2024
Arizona
1 review
0 helpful votes
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Easy to order, easy to sign in, easy to pay. Will buy from again.

Date of experience: January 13, 2025
Kentucky
1 review
0 helpful votes
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I buy from Alibris!
January 24, 2025

Because I am not buying from Amazon! I am not supporting a billionaire that cares nothing about our country.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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No thank you.
January 24, 2025

Service was fine, and book a hood value.
Unsubscribing has been difficult.
Three tries and still getting email messages,

Date of experience: January 13, 2025
Minnesota
1 review
0 helpful votes
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I Survived books order
January 23, 2025

I ordered a set of I Survived books for my son. They were priced under $30 when on Amazon the same set new was close to $100. We got them in a reasonable amount of time and they appeared to be bread new! Not even a crack in the paperback spines! So $20 compared to nearly $100 for books in brand new condition!

Date of experience: January 13, 2025