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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Package left exposed to rain.as didn't fit box. I was not notified it had been delivered.
I got a lottle hearth attack because it didn't show the free shipping until the Paypal charge
I love that I found this site, the only thing I had a bit of trouble with was the coupon & free shipping deals that popped up. I love a good deal but had to go back and forth switching books and codes to qualify and see what qualified for shipping etc. etc. Then when I checked out the price lowered more which I greatly appreciate, however, had I had a regular 10%-15% blanket coupon I probably would have added more books from my wishlist. I'm sure the discount I got was about that but crunching numbers in my head makes the shopping experience more stressful. I am grateful and appreciative. I don't leave many reviews, but I really do appreciate this site and am truly glad I found it. Thank you.
Still my favorite place to look for important books that I can afford from honest, conscientious vendors.
Wanted to buy a copy of The Making of Biblical Womanhood for a friend for Christmas. Was worried it wouldn't arrive in time for the holiday, but it did! Had days to spare too. Price was far better than anything Amazon has to offer, and the copy was in great condition. Will likely be coming to this site again for future gifts of this sort. :)
Easy to find the books I'm looking for. The selection is huge.
When Alibris has your titles and you can get free shipping, it is hard to beat their prices.
Several copies or the book I wanted were available and the ordering process was simple and fast.
Great selection of books. Found all the books i was looking for
I found exactly what I was looking for. The navigational process was simple and quick.
Easy, economical and fast! Just about every title I have searched for was available!
Easily found, quick and easy to order
I always look at Alibris and recommend it to anyone who askes for a great place to shop. Have always been satisfied here.
Earlier in the day, I entered my email address to get a $5 coupon
That never showed up, so I checked on line under your online address and it showed $5 off of $45 purchase. My purchase was $61 and he only gave me $2 off for the coupon code of January.
I've done business with you over the years off and on and have always been happy with your service and the books I received
I am not happy about being offered things that don't come to pass
Thank you
Your web site is very easy to use. I'm hoping shipping is also.
I ordered a set of books, "A Modern Herbal," but volume 2 of 2 was cancelled, but another was replaced into my inbox. The price was maybe a few cents difference, at most. It should have been replaced in my order so I didn't have to reorder and pay shipping again. I hope the shipping and amount I paid will be corrected on my order. Regardless, it was dirty.
Always can depend on Alibris to find a book I'm looking for! Excellent source!
The book World Without End is great and just as described. It said it shipped on Dec. 19 but did not ship until Jan. Got here Jan. 15.
I appreciate being able to find often obscure books at reasonable prices.
This is a reorder because my original order was cancelled by Alibris.
I love being able to choose the condition of the book I'm looking for.
Every time I want to buy a book I first to to Alibris. I've never been disappointed.
The book I ordered was in excellent condition! The delivery was super fast!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

