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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The program would not accept the touch of my finger to move forward to the next step.
Simple and straight forward. Never a problem with alibris or any of their vendors.
Great customer service. Issues with the seller and tracking item. Item came almost a week past the expected date. Item did change price and did become more expensive but is cheaper than most sellers
Occasional confusion about shipping/billing addresses. Hopeful I am not double billed for this order as I should be billed for $9.84 only 1x for 1 book ordered on Dec 26, received and paid in full. My PayPal account indicates 2 billings of $9.84 each and payment of one time $9.84. This bill has been paid in full.
Ordered a book and it arrived in about 10 days. Not bad, consiering it was around Christmas.
The display your web site shows on the Mac screen has become garbled.
Great experience. Book came quickly m. I would consider ordering again.
I received the wrong item and got ignored when I tried to request a refund
Just needs a little more initial clarity when coupons apply/ don't apply
Clear instructions and quick, good price, Thank You! Be Blessed!
Website on my iPhone is very confusing and difficult to use and navigate.
I ordered a book on Dec 26th & finally received it Jan 10th. The original tracking number provided never proved to exist but the package eventually arrived. The customer service rep who responded to my email inquiry about the package was empathetic & predicted, correctly, what would happen (that it would show up). That rep is the entire reason I was willing to order from this company again. The book was also in very good condition, which helped.
Was was easy to shop but I didn't see a date when I would receive the book
Alibris is always a positive book buying experience and the cite is easy to navigate.
I found the books that I was looking for easily and the check out process was simple.
Needed a textbook for university. Easy to find. The binding was hammered but it's just for a class.
Easy & fast website made ordering these out of print books a piece of cake.
Alibris provides a place to buy hard to find books and they provide great customer service.
Order arrived quickly, item exactly as described. Excellent experience (as usual) with Alibris.
The whole first half of the experience was great. Now I've been asked three times if I've received the package. Three times I've clicked yes. Filled out the five stars. And still I'm being hit up. Whyy
It was fast and easy to order had everything thing I was looking for and more will order more from here and live the prices thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

