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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I usually find what I'm looking for and at a good price with an easy checkout.
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I had trouble ordering from you by way of Walmart's website, so I ordered from you direct.
Your service has a high rating with me and my followers. We appreciate good service.
Free shipping would be great! Or a set shipping rate dependent upon the total number of books or the total purchase price.,
Smooth as silk Have used Alibris for many years and have never had a bad experience.
Easy to search, lots of choices. Good service on the orders I have placed.
Website was very easy to use. It was also easy to create an account.
I bought 4 books for the same seller and 2 books from another seller, and I didn't receive the combined shipping discount from either seller. On the up side, the books arrived quickly and in the condition described.
Combined shipping discount was not applied and after 72 hours, I have not received a response to my inquiry about the matter.
Payment site glitched and the $5 off offer was not communicated clearly, so I had to go back in 2 times to make the purchase.
Great selection. Good price. Easy purchasing experience but need one chage. How can I choose expedited shipping?
Easy to find books that I have in the past owned, but over the years have lost.
Site is ok. Product prices are fine. Shipping is outrageous for CDs.
I was delighted to have an option of a better revised shopping cart! What a deal.
Ordered one of my favorite mini-series from the 80's and was pleased to receive a brand new item still in the original cellophane. As always Alibris and its vendors meet or exceed my expectations.
Timely delivery. Items exceeded expectations with respect to advertised purchase condition. Packaging was problematic leading to very slight damage during shipment.
The description of book seems to have all of the information that I will need.
Easy and simple. I found the book I wanted and ordered it within 5 minutes without a hassle.
Sight works well easy to find books good prices sipping a little much
We love everything about Alibris! Always have great deals and great finds on many books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

