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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy search and checkout with account and pay pal shopping.
Always happy with my purchases. They come quickly and are exactly what I expect to get. Glad I found this site.
Excellent, so far. I look forward to continual browsing in the future.
Love having Alibris as a book/reading source. It's my first choice in ordering books online!
Love being able to find quality used books at reasonable prices.
Books came early, very good condition and packaged beautifully. Thank you!
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I was unable to find this book on Amazon. I'll come to Alibris first next time.
I was unable to find this book on Amazon. I'll come to Alibris first next time.
Bought a book for a good price. Seller made a mistake and did not contact me until I inquired a couple times. Said they were looking for it and told me they would relay to me when they sent it. I did finally get the book almost a month later, but no notice. Unfortunately as a student and needing the book it is a little stressful when starting and communication would have been key so maybe I can get a loaner for a work around. I am hoping this is rare occurrence as mistake do happen and the seller learns a little bit.
Site works refreshingly well. Things make sense, the options I would ever want are easily visible, and when I scroll down I even see alternate book covers on the specific edition pages so I can choose by image specifically what I want. Good job.
It's good and fairly user-friendly. I just wish it were easier to switch between different version of books by the cover, so the customer could choose the cover they want easily and browse only that version of copies. But at least you guys have the different covers' images!
I signed up for a $5 discount and it didn't show up on my order.
Lots of choices; good presentation on screen; up-to-date choices
Reasonable prices to choose from, with both used and new materials
Service was great. They did forget part of my order, but when I emailed them, they refunded me, saying if the book still came I could keep it free of charge!
I consistently and efficiently find the books I want usually at very competitive prices.
Super easy to find what I was looking for on the website. Checkout was also very easy. The whole process took less than 5 minutes.
Quick and easy and help me save money by organizing my books to the same sellers!
This is a great website for books. I appreciate the large on-line selection and price of the books I buy from this website.
Always great prices and in time! 😃I can't say anything more than that! So great and the best.
Specific information, detailed & clearly stated, reasonable price
Very good choice and smooth check-out/payment process
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

