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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,387
shipping
12,377
quality
12,371
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Quick and easy search and checkout with account and pay pal shopping.

Date of experience: January 31, 2025
Washington
1 review
0 helpful votes
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Always happy with my purchases
February 10, 2025

Always happy with my purchases. They come quickly and are exactly what I expect to get. Glad I found this site.

Date of experience: January 31, 2025
Virginia
1 review
0 helpful votes
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Excellent, so far
February 10, 2025

Excellent, so far. I look forward to continual browsing in the future.

Date of experience: January 31, 2025
New Mexico
1 review
0 helpful votes
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Love having Alibris as a book/reading source
February 10, 2025
Updated review

Love having Alibris as a book/reading source. It's my first choice in ordering books online!

Date of experience: January 31, 2025

Love being able to find quality used books at reasonable...
December 24, 2024
Previous review

Love being able to find quality used books at reasonable prices.

Date of experience: December 14, 2024
Wyoming
1 review
0 helpful votes
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It was fine
February 10, 2025

Good as always a wide variety of books to choose from and fast service

Date of experience: January 31, 2025
Canada
1 review
0 helpful votes
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Great service
February 10, 2025

Books came early, very good condition and packaged beautifully. Thank you!

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
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Website is buggyWebsite is buggyWebsite is buggyWebsite is buggyWebsite is buggy

Date of experience: January 31, 2025
Wisconsin
1 review
0 helpful votes
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A Mother's Cry
February 10, 2025
Updated review

I was unable to find this book on Amazon. I'll come to Alibris first next time.

Date of experience: February 10, 2025

A Mother's Cry
January 7, 2025
Previous review

I was unable to find this book on Amazon. I'll come to Alibris first next time.

Date of experience: January 21, 2025
Oregon
1 review
0 helpful votes
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Bought a book for a good price. Seller made a mistake and did not contact me until I inquired a couple times. Said they were looking for it and told me they would relay to me when they sent it. I did finally get the book almost a month later, but no notice. Unfortunately as a student and needing the book it is a little stressful when starting and communication would have been key so maybe I can get a loaner for a work around. I am hoping this is rare occurrence as mistake do happen and the seller learns a little bit.

Date of experience: January 31, 2025
Missouri
1 review
1 helpful vote
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Site works refreshingly well
February 10, 2025
Updated review

Site works refreshingly well. Things make sense, the options I would ever want are easily visible, and when I scroll down I even see alternate book covers on the specific edition pages so I can choose by image specifically what I want. Good job.

Date of experience: January 31, 2025

It's good and fairly user-friendly
September 10, 2024
Previous review

It's good and fairly user-friendly. I just wish it were easier to switch between different version of books by the cover, so the customer could choose the cover they want easily and browse only that version of copies. But at least you guys have the different covers' images!

Date of experience: August 31, 2024
Illinois
1 review
0 helpful votes
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I signed up for a $5 discount and it didn't show up on my order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
Maine
2 reviews
0 helpful votes
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Lots of choices; good presentation on screen; up-to-date choices

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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Reasonable prices to choose from, with both used and new materials

Date of experience: January 7, 2025
Ohio
1 review
0 helpful votes
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I Ordered Books for School
February 10, 2025

Service was great. They did forget part of my order, but when I emailed them, they refunded me, saying if the book still came I could keep it free of charge!

Date of experience: January 25, 2025
Indiana
1 review
0 helpful votes
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I consistently and efficiently find the books I want usually at very competitive prices.

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Super easy to find what I was looking for on the website. Checkout was also very easy. The whole process took less than 5 minutes.

Date of experience: January 31, 2025
Arizona
1 review
0 helpful votes
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Quick and easy and help me save money by organizing my books to the same sellers!

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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This is a great website for books
February 10, 2025

This is a great website for books. I appreciate the large on-line selection and price of the books I buy from this website.

Date of experience: January 31, 2025
Georgia
1 review
0 helpful votes
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Always great prices and in time!
February 10, 2025

Always great prices and in time! 😃I can't say anything more than that! So great and the best.

Date of experience: January 31, 2025
Wisconsin
1 review
0 helpful votes
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Specific information, detailed & clearly stated, reasonable price

Date of experience: January 31, 2025

Very good choice and smooth check-out/payment process
April 15, 2024
Previous review

Very good choice and smooth check-out/payment process

Date of experience: April 5, 2024