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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,342
shipping
12,332
quality
12,326
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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As advertised!
April 27, 2025

The DVD showed up on time, and in great condition. I was able to have it shipped to my friend's house, where I was staying while on vacation, and Alibris allowed me to do so. Happy with my order!

Date of experience: April 17, 2025
Colorado
1 review
0 helpful votes
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Excellent inventory and prices
April 27, 2025

Excellent inventory and prices. And it is a pleasure to avoid rewarding billionaires additional coin.

Date of experience: April 17, 2025
Virginia
1 review
0 helpful votes
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It's always great "so far" at this point
April 27, 2025
Updated review

It's always great "so far" at this point. It's only when the seller cancels that it becomes not so great (but, to be fair, I haven't had a lot of these lately).

Date of experience: April 17, 2025

Please remind me of the order I asked to comment on
December 5, 2024
Previous review

I almost always have an overall very positive experience ordering books with Alibris. I just have the same 2 irritants:
1. There is no review of sellers. The stars displayed only tell about their completion rate on orders. They don't say anything about sellers with inaccurate description of book conditions, or sellers who store and pack books with less care than REI does for socks I order from them.
2. The "Did you get order?" email that brought me here. Is it really too much to ask to be reminded of what that particular order was? What were the books on it? Maybe the current email is sufficient for people who order one or two books per year. I place orders for multiple books, through Alibris or other sellers, and every time I have to scratch my head and search my archives to remember what I ordered on Nov. 3 as opposed to Nov. 8 or 15. A list of books or a link to the order on the site please!

Date of experience: November 25, 2024
Texas
2 reviews
0 helpful votes
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I have bought several books thru Alibris and I am always satisfied with your customer service and quick shipping.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Good! Got the book
April 27, 2025

Item as described!……………………. Got the book, Item as described!……………………. Got the book, good condition. Item as described!……………………. Got the book, good condition. 100 character minimum

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
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Fast Delivery
April 27, 2025

I received my order pretty fast. The cd works amazing. It definitely is a good deal buying dvds for the price and having it shipped within a few days. I would continue shopping for second hand dvds through this site.

Date of experience: April 17, 2025
Vermont
1 review
0 helpful votes
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Problem with website
April 27, 2025

The book was added to my cart each time I accessed my account and I was unable to reduce the order, hence bought two books

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Great selection and prices...
April 27, 2025

Great selection and prices... that sums it up... hope to shop here again soon. Will pass along to friends.

Date of experience: April 17, 2025
Maryland
1 review
0 helpful votes
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Vendor Misrepresentation
April 27, 2025

On March 27 I ordered a book from a vendor calling itself "Thrift Books Baltimore." I could have ordered the book from a different vendor but I chose this one because I live in Maryland about an hour from Baltimore and thought I would get the book in a few days. I was horrified to find that the book had shipped from Arizona! I didn't finally receive it until April 7 -- eleven days! No complaints about the book itself -- it's the vendor I'm upset about.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Received, as described.
April 27, 2025

Successful and happy with purchase. …………………………………… (nothing else to say.) …………………………. Successful and happy with purchase. …………………………………… (nothing else to say.) ………………………….

Date of experience: April 17, 2025
Pennsylvania
1 review
0 helpful votes
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I found and now have a rare book on political satire. I was not expecting to find a copy. This outcome is delightful.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Always good finds and good price
April 27, 2025

I'm so glad alibris have books at a good price, in good and used condition, too! The books that I bought seemed so brand new. The shipping time wasn't bad either!

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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My go to place for used books
April 27, 2025

Never a bad experience. About my last order: I found most of the books I was searching for at the price I was hoping for. Delivery was fast. The condition of the items was a described. Will buy again.

Date of experience: April 17, 2025
Puerto Rico
1 review
0 helpful votes
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Ok The book arrived just fine.
April 27, 2025
Updated review

All is ok. It might have been a bit late like a day or two. The content is about basic mobile programming that assumes that you know basic programming, but not Android programming. It explains app inventor up to the sensors in the options that it has in the left menu of the application.

Date of experience: April 17, 2025

Everything came out fine.
November 11, 2024
Previous review

I had to wait a couple of days and it arrived the 21st of oct 2024. It was a special student edition.

Date of experience: November 1, 2024
Arkansas
1 review
0 helpful votes
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Alibris has a very easy web site, a large inventory and I prefer them to all the rest of used books!

Date of experience: April 17, 2025
Alabama
1 review
0 helpful votes
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Love Alibris!
April 27, 2025

Great prices, great finds, great service! Couldn't have asked for a better experience, and I thought that the book was out of print and never to be seen again.

Date of experience: April 17, 2025
Virginia
1 review
0 helpful votes
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Great book.
April 27, 2025

Excellent service. The book was out of print, but she had it in stock. It will make a nice addition to my library.

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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Some confusion re checking out
April 27, 2025

Some confusion re checking out. Appeared that I would have to have an account.
Problem solved.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Very simple & everything was made very clear. I'll definitely be shopping here again

Date of experience: April 17, 2025
Michigan
1 review
0 helpful votes
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Great seller
April 27, 2025

As described. Shipped fast. Very reasonable prices. I will order from again! They have a wide selection.

Date of experience: April 17, 2025