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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Received all 7 of my books for school reading in great condition and in time for my classes! I was impressed that the prices and availability of obscure titles was better than any other used book site I've found.
Got an out-of-print textbook that was still in the shrink wrap. Shipping was fast, and it arrived within a week. So excited for this find!
I want to order multiple things from one place to combine shipping, but i'm not actually sure if that works or if the amount just gets doubled/tripled. If it does work, it isn't easy to figure out.
Really like the breadcrumbs during checkout that show a shipping/payment/review, so I know I get a review before final submission. However, I went back and forth a few times trying to figure out shipping b/c it doesn't show how shipping is applied to which books until the very end, and I wanted to see that earlier on.
Received the book in a timely matter. Packaged well and the book itself, though bought used, was in very good condition. So glad I chose this site and seller.
I was not sure if this was hardback or paperback. I received a paperback copy. I would have preferred a hardback. I will check closer next time.
Easy peasy, found what I was looking for! I will use this seller again.
Easy to use. New to this vendor. Glad to find another source of used books.
Great selection, affordable prices, easy-to-use website.
Hope my book arrives soon! And is in good condition. OK, I don't appreciate this; I don't know if I want to write one till I see my order.
I received my order promptly and as described. Alibris followed up to make sure I was satisfied. That's good customer service.
Great books for an unbelievable price. Four books for $27 including shipping and handling.! What a deal. Thank you.
You always have the best price and the shipping cost are not oyour fault... I will set that aside to keep your great prices!
Excellent and so easy! Much better than Amazon! I thought this would take ma all morning, but I was on and off your site in record time.
Book received was almost in mint condition and at a very low cost. I would highly recommend buying books from Alibris to others. Also I would check them out for myself.
Seems efficient And you can sign in as a guest or if you recall the password or it can get a new one sent as a previous customer.
Very easy to follow instructions.
I also appreciate the fair shipping cost. Thank you
Decent selection and fairly fast shipping. However the independent seller I bought from grossly misrepresented the condition of a book and refused to pay for return shipping. Alibris also refused to help, offering only a credit toward future purchases.
It was good except o needed to change ship to address and it doesn't have that option available
The book was very cheap and delivered when they said it would be. It's a book I needed for a class so I'm glad I got it before the assigned reading was due. Keep up the good work. :)
Awesome
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My email had no way to track my order. It included order number and that it had been shipped but no way to track.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members