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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Alibris is my go-to shop for books. I've found so many great books and authors, including Lynn Austin, Jessie Gussman, Julie Klaasen, Tracie Peterson, Karen Witemeyer, and more!
Placed an order from multiple sellers at one time. All orders were received promptly and the items were just as described by the sellers. Thank you!
The book was well packed and came in excellent condition. My only disappointment was that ordered it on June 15th but it did not arrive until July 5th. I made my research deadline but I was anxious about the long delivery time.
Great availability at low prices but shipping is quite a shock when you go to check out.
Opal earrings were shipped onetime and are beautiful. Thank you!
NO PROBLEM WITH THE ITEM, IT ARRIVED A LITTLE LATER THAN EXPECTED, BUT IT WAS OK.
Alibis always has the books that I am searching for at very fair prices. They have never failed to deliver!
Great, as always.
But requiring a 50 character review is a pain in the ass and meaningless in my opinion.
Timely and with updates. Quality of book is good too - as described.
Easy to purchase, quick, clear.--- would highly recommend.
Ordering on line was easy enough. Hard to evaluate until the book arrives.
Very pleased to find music available through Alibris. Ordering was easy.
Great Selection in specific categories. Easy to order, delivery was good. Books in excellent shape.
Alibris always has what I want at good prices and I would much rather pay for shipping rather than buy from that other "A" place.
Got the books I wanted. They were as described and delivered in a timely manner Will buy again in the future. Thanks.
Quick and easy purchase... been using them for years! Good condition and good prices.
Very responsive when a question was asked. Easy ordering. Now I anticipate the books arrival!
My order of Order #*******-1 had been cancelled. This is a replacement book, in other words the 2nd time I'm ordering it.
My only complaint would be that I would prefer the book I find to open a new tab or window, so I can go back and forth easily from the search list, looking for specific stores or other information comparisons.
Couldn't apply code since never found where to enter it. Code was display for $15 off.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

