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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My order of Order #*******-1 had been cancelled. This is a replacement book, in other words the 2nd time I'm ordering it.
My only complaint would be that I would prefer the book I find to open a new tab or window, so I can go back and forth easily from the search list, looking for specific stores or other information comparisons.
Couldn't apply code since never found where to enter it. Code was display for $15 off.
Looking forward to good service. I am hoping for the best from Alibris. I am interested in having a good experience.
I found that the manuscript was a photocopy of the same book held by Purdue Library at some point. It was clear it was not an original print but some sort of manipulated photocopy. The text, for my purposes, was fine. I am not sure how this figures in the grand scheme of copyright though!
I used different search parameters and the books I was interested in were top or close to top of the list.
Everything worked. Clear information at each stage of purchase.
Good price! Good layout for product. This rare book is hard to find.
I adore this platform and the selection available. 10/10 experience from start to finish.
You had the books I wanted. Hooray. I had trouble ringing up purchase. My fault. Not computer savvy.
Can't find the book you seek? Let Alibris help you succeed. Type in the title or the author, or even just the subject. Alibris will give you a list of titles that fit the need, describing the condition and the price. Success is yours.
Delivered quickly. Easy to order. Love Alibris. It is a great way to get used or new books.
Had trouble -- a little -- trying to change quantity from 1 to 4.
Almost always find the books I'm looking for and they are always in great shape. Love the selection and the prices.
I almost always find the books I'm looking for. The ones I've ordered have been very affordable and in quite good quality. I love shopping Alibris books!
Excellent website, easy to navigate and secure payment process!
Took a little getting used to the site but everything arrived as expected
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

