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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,495
shipping
12,485
quality
12,479
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Fast easy simple to find and checkout.
Live long and prosper 🖖

Date of experience: July 7, 2025
Indiana
1 review
0 helpful votes
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Your website is easy to use and I usually find more than what I am looking for! Thank you for offering an option besides Amazon.

Date of experience: July 7, 2025
California
1 review
0 helpful votes
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Many sellers have no idea of what ABA designations (GOOD, VERY GOOD, etc.) mean, but that's not your fault.

Date of experience: July 7, 2025
Washington
1 review
0 helpful votes
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Dont know what the title would be
July 17, 2025

Great service and will always use Alibis it is the best company

Date of experience: July 7, 2025
Arizona
1 review
0 helpful votes
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This is the third time in less than 24 hours that I...
July 17, 2025
Updated review

This is the third time in less than 24 hours that I am trying to order this title. It seems to not be available. They put a new copy said to be available into my cart and I order it only to find it is canceled.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2025

Easy to find and check out
July 16, 2025
Previous review

Easy to find and check out. Quick checkout. Easy to navigate.

Date of experience: July 6, 2025
Massachusetts
1 review
0 helpful votes
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Alibris delivers!
July 17, 2025

I go to alibris for old and used books that I want and they frequently have what I want at a reasonable price and the delivery happens as promised.

Date of experience: July 7, 2025
New York
1 review
0 helpful votes
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Easily found what I wanted for a great shopping experience.

Date of experience: July 7, 2025
Ohio
1 review
0 helpful votes
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Glitchy interface experiences
July 17, 2025

Glitchy interface experiences. Too many rigid order needs. One (of many) examples was a request during my order placement for state 2 letter code with o periods.

Date of experience: July 7, 2025
Pennsylvania
1 review
0 helpful votes
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Received. Why t0 characters?
July 17, 2025

Book was in very good condition. Received it as expected. Thank you! Received it last week sometime. Don't recall the date. Today's date is 7/7/25 I thought at first this seemed like a novel idea. But I don't recall when I received it. I'll put today's date inthe box, but I received before today!

Date of experience: July 7, 2025
North Carolina
1 review
0 helpful votes
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Great!
July 17, 2025

Great! I tried to order from another site and it was very convoluted. This was super smooth!

Date of experience: July 7, 2025
New York
1 review
0 helpful votes
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The Fall of Packatd
July 17, 2025

The book was received before promised and is in like new condition.

Date of experience: July 7, 2025
New Mexico
1 review
0 helpful votes
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I love Alibris, both for their vast and affordable...
July 17, 2025
Updated review

I love Alibris, both for their vast and affordable selections and for their streamlined and simple checkout process. I have been a customer for a VERY long time. (I'm 80).

Date of experience: July 7, 2025

Order timed out the first time, probably due to high...
December 31, 2024
Previous review

Order timed out the first time, probably due to high Xmas traffic

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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Excellent Thank you
July 17, 2025

Excellent thank you. Delivery was fast and accurate with my order filled correctly

Date of experience: July 7, 2025
Brazil
1 review
0 helpful votes
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Everything on the website was clear: cost and condition of the book. I found the website more easy to navigate than many others that I've used.

Date of experience: July 7, 2025
Alabama
1 review
0 helpful votes
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Web site super easy to navigate
July 17, 2025

Web site super easy to navigate. Have all the books I need!

Date of experience: July 7, 2025
Michigan
1 review
0 helpful votes
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Confusing
July 17, 2025

Confusing - PayPal read $4 and change but Alibris read $13 and change for the charge. The individual and total shipping charges were not accurate at different times in the purchasing experience. Not confident in the process. We'll see when the books arrive. The price optimization tool is new and potentially useful.

Date of experience: July 7, 2025
Michigan
2 reviews
0 helpful votes
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Quickly found what I wanted
July 17, 2025

Quickly found what I wanted. I was looking for a book recommended by a friend, and found it used on Alibris after looking online.

Date of experience: July 7, 2025
Ohio
1 review
0 helpful votes
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Intuitive, ease of use, comprehensive selections and nothing more

Date of experience: July 7, 2025
Hawaii
1 review
0 helpful votes
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In great condition
July 17, 2025

Easy purchasing and appreciate the follow up. A title that is hard to find and in great condition

Date of experience: July 6, 2025
Alaska
1 review
0 helpful votes
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Awesome, quick, outstanding quality every time, thank you

Date of experience: July 7, 2025

I love books, especially used
February 5, 2025
Previous review

I love books, especially used. Smash the patriarchy, and all hail goddes cuntry.

Date of experience: January 26, 2025