On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience with this seller was great. The book was accurately described and the delivery was very prompt. I would buy from them again in a heartbeat! Thank you very much!
I can't tell when I am buying from a seller who charges shipping and when I am not. Perhaps that can be included in the description of the book.
The shipping is too high. Though the books apprear discounted, there really aren't because the shipping costs actually make the book cost more than they would without the discount.
Alibris provided quick service for my order, and I've been very satisfied with this handy illustrated reference book with detailed descriptions.
Everything went well with my order. The price was good and shipped promptly.
All good, but I was unable to find where to put the coupon code I had for this purchase
I can find pretty much anything I can think of here, and it does ny heart good to know I'm inheriting someone else's books and music.
Such a refreshingly simple, honest, no-nonsense website. Truly an excellent experience.
The book came in good time. It was well packaged and arrived in perfect condition. I am delighted.
VERY PROFESSIONAL! I WAS A FIRST TIME ORDERER WITH YOUR COMPANY AND WAS EXTREMELY PLEASE WITH THE RESULTS! (SHOULD READ: PLEASED!) WILL DO IT AGAIN IN THE FUTURE. AM TRYING TO SELL 1000 BOOKS - DO NOT KNOW IF PEOPLE READ ANYMORE! VERY SAD AND VERY "DUMB!"
THIS IS MY FIRST EXPERIENCE WITH YOUR COMPANY! SO WE SHALL SEE HOW IT WORKS OUT!
A nice easy experience with Alibris as always.
Cheers to you
Book showed up on time and was in the condition indicated, as well as being the title I ordered, which is more than I can say for Amazon.
I placed an order for my son, everything arrived earlier than expected! Easy to order, great experience
The book is in better condition than I expected and arrived in a reasonable amount of time. No problems.
When a previous order was cancelled, I was directed to other sellers who had the same book. Ordering was very quick and easy.
Came in just a cardboard envelope but otherwise was delivered in a rough timely manner.
I had a lot of trouble with checkout on this order. It was frustrating.
I return time and again! Previous used book purchases from other sellers will sometimes arrive without dust covers. Not via Alibris. Easy to use website. Check out automatically suggests the same item from a different location to consolidate shipping. Love my hard covers. Thank you.
I save the Alibris name to remember where to book shop! Always manage to find which author and titles I am looking for. Good pricing, always good condition hard covers. Thank you.
I can always find the books I want, often decades old titles, at a great price from Alibris. Reliable.
All good. I'm very happy with the service I get from Alibris. Yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada.
Was very happy to find stock on an item that had been out of stock at all the usual retailers.
Not knowing shipping up front is a bit misleading. Shipping ended up being more than the books!
Wonderful book in perfect condition though "used" well packed came speedily
I'm thrilled
Don't know why I always chose Alibris - it might be the good prices, ease of checkout, thorough description of what you are getting - but its fully satisfactory.
I received my flowers golden book on time and it was in great condition
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members