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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,329
shipping
12,319
quality
12,313
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Found the buying process straightforward. If you have purchased online previously, buy from alibris should be a snap.

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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I' always pleased to use this website to obtain the books I want o read at the best price I can afford.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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The prices were pretty competitive and I like receiving the coupon

Date of experience: February 14, 2021
Colorado
1 review
0 helpful votes
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Buying all books from same vendor but expensive shipping per each item...

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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~ Because I've had, unfortunately, not satisfying experiences with your agency I was very reluctant to order...

Date of experience: February 14, 2021
Washington
1 review
0 helpful votes
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I was able to easily locate the books being sought, with used versions at great prices.

Date of experience: February 14, 2021
Virginia
1 review
0 helpful votes
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Your inventory is impressive and I love all the options given for book editions.

Date of experience: February 14, 2021
Utah
1 review
0 helpful votes
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Would not accept the credit card i wanted to use. It works everywhere else. The billing address is correct but denied for that reason.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2021
Arizona
3 reviews
0 helpful votes
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I found what I was looking for at a affordable price.

Date of experience: February 14, 2021
Virginia
1 review
0 helpful votes
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Would appreciate seeing on confirmation page the book's condition (book is used) and from where it's shipping. Condition is particularly important in case the book seems to have more wear, etc. than described.

Date of experience: February 14, 2021
Oregon
2 reviews
0 helpful votes
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Put item in cart, went to check out. Item gone and not available by dollar amount chosen. Of course only more expensive (total order)version available now.

Date of experience: February 14, 2021
California
1 review
0 helpful votes
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Have been very pleased with the items I have gotten from you.
Thank You

Date of experience: February 14, 2021
GB
1 review
0 helpful votes
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Please stop defaulting the currency based on my billing address. Let me choose. I nearly paid way to much as I didn't see you had flipped the default back to £s. Seriously it is not a plus.

Date of experience: February 14, 2021
Wisconsin
1 review
0 helpful votes
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I am happy with my shopping experiences with Alibris.

Date of experience: February 14, 2021
Minnesota
1 review
0 helpful votes
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So far so good; appreciate your reasonable prices, including shipping.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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Great prices, easy to use, Always have the books I want.

Date of experience: February 14, 2021
South Dakota
1 review
0 helpful votes
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I entered the coupon code but didn't get it. Had to pay full amount. Very bad.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2021
Missouri
1 review
0 helpful votes
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Everything is great except the shipping
February 14, 2021

Everything is great except the shipping. I guess the trick is to buy from one seller.

Date of experience: February 14, 2021
Minnesota
1 review
0 helpful votes
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I love their cooking show
February 14, 2021

I love their cooking show. They make me want to explore my Italian heritage.

Date of experience: February 14, 2021
North Carolina
3 reviews
0 helpful votes
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I hope I finally found a comic set that offers all the books that I want

Date of experience: February 14, 2021