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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,327
shipping
12,317
quality
12,311
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Love the quality of books I receive
February 14, 2021

Love the quality of books I receive. Have told many co-workers and family about your site.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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I bought a book called On Bull$#*! for my mom, but I didn't encounter any bull$#*!. That's good, in my estimation.

Date of experience: February 14, 2021
Oregon
1 review
0 helpful votes
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Easy to find the book I wanted hard cover used was 1.26 shipping reasonable at 3.99

Date of experience: February 14, 2021
Colorado
1 review
0 helpful votes
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Easy to navigate site and find what you're looking for.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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I would like to be able to edit the cart while checking out after seeing shipping charges. Also, the "optimizer" suggested changes which included different boos than the one I was ordering. I love the idea, but it would make more sense if you could choose which changes to make.

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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Could not find this book and your company had the exact book I was looking for thank you

Date of experience: February 14, 2021
Ohio
1 review
0 helpful votes
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Never had a problem, books arrived on time, and the used books I bought were perfect!

Date of experience: February 14, 2021
North Carolina
1 review
0 helpful votes
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Have done the majority of my book shopping through Alibris for years. Thus far I have had no undesirable experiences.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Look forward to seeing the condition and quality of the book.

Date of experience: February 13, 2021
New Mexico
1 review
0 helpful votes
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Very easy ordering experience
February 14, 2021

Very easy ordering experience. Hopefully the arrival of my order will also be a positive experience!

Date of experience: February 13, 2021
Maine
1 review
0 helpful votes
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I spent way too much time trying to get the free shipping for an order over $39 to be applied. I just decided to make the order and then fill out your contact form to see if you would reverse them. But once I placed the order, the shipping charges were removed. Why not remove them before processing the payment? Frustrating! There is no way to verify before paying that the charges will be removed.

Date of experience: February 13, 2021
Missouri
1 review
0 helpful votes
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I often find what I am seeking on Alibris, even hard-to-find or out of print.

Date of experience: February 13, 2021
Delaware
2 reviews
0 helpful votes
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First time ordering from you company
February 14, 2021

First time ordering from you company. Very straight forward and easy. Dan

Date of experience: February 13, 2021
Nevada
1 review
0 helpful votes
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Everything was easy thus far just have to wait and see what the product looks like and how long it takes for me to get it.

Date of experience: February 13, 2021
Georgia
1 review
0 helpful votes
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Supporting my book habit is easy and affordable with these guys

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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It was fine; however, it would have been exceptional if the website would alert me when two or more books in my cart are available from a single seller to help me save on shipping costs.

Date of experience: February 13, 2021
Oregon
1 review
0 helpful votes
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All my books have arrived in time and in excellent condition.

Date of experience: February 13, 2021
Indiana
1 review
0 helpful votes
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Quick, easy, and takes PayPal
February 14, 2021

Quick, easy, and takes PayPal. What's not to like?

Date of experience: February 13, 2021
Wisconsin
1 review
0 helpful votes
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Super easy to use, and good prices
February 14, 2021

Super easy to use, and good prices. Happy with it so far.

Date of experience: February 13, 2021
Virginia
1 review
0 helpful votes
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I wondered why I didn't get the free shipping ai was offered in my email.

Date of experience: February 13, 2021