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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent method of purchasing and receiving books
Never book a book from you, but the checkout process is nice and straightforward
When an item is no longer available it is listed at the top of the cart, but if I have multiple items and remove one the page resets and the list changes order. It should stay in the same order because its confusing to see which item to check next and remove.
Would of be nice to received my coupon that was sent in my email and not had to look for one... Been receiving emails for years...
I got my books that I ordered for Christmas gifts after Christmas! FS
Everything went smoothly... and I liked the price point options.
I've used Alibris several times. Good selection and prices. However the check out process was not very user friendly. I had trouble changing my shipping address and deleting an old one :(
It's so great to find deals on used books. As with every search engine it takes time to find reputable sources but the gems are in there.
Fast ordering, hopefully shipping will be the same!
Wide selection, title, condition and binding easy to identify.
I liked your prices and wanted to buy more books but couldn't afford the shipping. It cost more than the books I wanted to buy.
Worked well, but had to do several retakes to be sure the info was processed correctly
You have lots of popular books and I was able to find what I interested me directly from Alibis.
I got a great service so far. I'm happy with the purchasing at Alibris.
It is easy to find books, but your shipping costs list is misleading: it suggests that after the first book the next books are 2.99. But that only applies if purchased from the same business. That needs to be clarified.
It is easy to find books, but your shipping costs list is misleading: it suggests that after the first book the next books are 2.99. But that only applies if purchased from the same business. That needs to be clarified.
I love Alibris. Been shopping with you for years. Spent lots of money, but worth every cent. Keep up the good work
So far it's good. Can't wait to get the book. Thank you!
Found it a little hard to navigate around to find related items
Way too many clicks and go-backs.
Search function is very poor.
It would have been good in 1985.
I have used Alibris for years and years. Kids school books, college text books and when shopping for titles. Always a good experience and nice prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members