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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Lots of options for the book I wanted. Website great for book shopping.
Awesome prices and good quality books. Good service
There are plenty of online second-hand bookstores but none of them matches Alibris. My go-to site every time.
Bought the same book on 2 other websites but the one I ordered on alibris came earlier. Prices on other stores are very high conpared to here. I highly recommend it if you live in california because it is delivered faster here (if you buy directly from the seller alibris and not from the other sellers on alibris)
Order was very quick and easy. Many options.
So far great! I'm a little worried because the seller only gets one star, but I can't afford the $200+ price most sites are charging for this book. Hopefully I'll luck out and finally own the book I've been searching for, for far too long!
I really like the access to hard to find books on your site. I just wish there was a way to negotiate Shipping costs or pay one price up front then get free shipping for a year or so?
Alibris offers such a wide variety of used products at a great price. It can be difficult to find the right vendor, but most of my experiences with Alibris have been positive and keep me shopping here.
Just placed my first order, the site was very easy to use and the book recommendations based on what I placed in my cart were very helpful.
Cart kept emptying. Also had to enter username over and over. Was frustrating...
This site is easy to navigate and offers first rate material.
This site is easy to navigate and offers first rate material.
Excellent method of purchasing and receiving books
Never book a book from you, but the checkout process is nice and straightforward
When an item is no longer available it is listed at the top of the cart, but if I have multiple items and remove one the page resets and the list changes order. It should stay in the same order because its confusing to see which item to check next and remove.
Would of be nice to received my coupon that was sent in my email and not had to look for one... Been receiving emails for years...
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

