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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found exactly what I was looking for at a price that I wanted to pay for it.
I find books on Amazon and then come here to find them from small booksellers, and I've NEVER been disappointed. Plus, I feel like I'm sticking it to the behemoth and supporting small business. Win-Win!
Purchase process works. It seems like it would be simpler to choose payment provider first to speed input
Easy to find what I am looking for and choose among multiple editions.
Took all day to place order, but end result I got what I wanted!
The Alibris Web site is very easy to use. Searching and checking out are top notch and easy.
Great its very easy to find what we are looking for.
Disappointed your free shipping minimum is so high and I don't know the cost of shipping until I put in my credit card information, I get free shipping from amazon and when it isn't free I know up front the cost.
Good but as I am in my mid eighties I find some aspects hard to follow at first
There was a great selection at great prices. Even the shipping was reasonably priced.
Always bought my college textbooks and continued from there.
Navigating the website was easy and check out was easy and simple.
Thank you for posting shipping cost BEFORE I have to enter my personal information such as address, email, etc. I buy a lot online and sites that require me to enter an email address and home address BEFORE they give me shipping... Don't get my money, it's that simple.
My go to for books at great prices for 20-25 years now.
Love it, great way to find used books around the US
The book prices were great, the shipping was horrible, they should have a discounted shipping plan, otherwise great selections and great prices!
The textbook Neuroscience by Purves et al. Is now in its 6th ed., published 2017. Your site lists several earlier editions as published in 2018. This is very misleading. My guess is that there are students who think they are getting a deal on a textbook for their class, but get the wrong textbook, with outdated information. This is an area of science where things are moving very quickly.
Easy-to-use and easy to find exactly what I needed.
Best price. Great condition for a used book.
Easy-to-use and easy to find exactly what I needed.
I purchased "Las Muertas" by deceased Mexican author Jorge Ibarguengoitia expecting the original Spanish edition; instead, I was sent the book in Arabic, which does me no good at all. I would like to return it for FULL credit INCLUDING SHIPPING COSTS. THIS WAS ORDER NO. *******-1.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

