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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,693
shipping
12,683
quality
12,677
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I like the price and the process was fairly simple.

Date of experience: March 11, 2021
Iowa
1 review
0 helpful votes
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Easy to find item, clear description, clear payment options. Fast!

Date of experience: March 11, 2021
New York
1 review
0 helpful votes
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Easy to find
March 11, 2021

Easy to find. Easy to select options. Easy to order.

Date of experience: March 11, 2021
Colorado
1 review
0 helpful votes
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Thank you
March 11, 2021

Thank you - better prices and service than Amazon!

Date of experience: March 11, 2021
Virginia
2 reviews
0 helpful votes
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So far ordering was easy, had the book looking for in very good condition for a very good price

Date of experience: March 11, 2021
Oklahoma
1 review
0 helpful votes
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Grateful for the reprint of this hard to find memoir of my ancestor, Rebecca Crispin Hubbs, published 1853. I originally ordered 2 copies to check quality, was very pleased. Larger book, larger print, clear, easier to read than the original book. Ordered 4 additional books for family gifts and plan on ordering more to auction off during family reunions.

Date of experience: March 11, 2021
Georgia
1 review
0 helpful votes
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I love the prices, reviews, pictures, and the fact that I can find books on Alibris that I can not find anywhere else.

Date of experience: March 11, 2021
California
1 review
0 helpful votes
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I always enjoy shopping Alibris and have found There service, quality and shipping (packaging, speed, etc) all superior. Looking forward to this collectable book to add to my medical history library.

Date of experience: March 10, 2021
New York
1 review
0 helpful votes
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Great searches
March 12, 2021

Great searches. And, you remembered everything about me at checkout!

Date of experience: March 10, 2021
New York
1 review
0 helpful votes
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Great
March 11, 2021

Great - very easy to navigate the site. Also I like that I can view all the available books from a particular seller.

Date of experience: March 10, 2021
Missouri
1 review
0 helpful votes
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I usually find what I want with no worries, and today's no exception.

Date of experience: March 10, 2021
New York
1 review
0 helpful votes
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Love your site, especially the absence of recommendations for other products and ads.

Date of experience: March 10, 2021
Montana
1 review
0 helpful votes
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Usually great
March 11, 2021

Usually great. Sometimes books take a lot longer to come than I believe they should and several times I have received books that are not in as good of condition as described but overall I am satisfied.

Date of experience: March 10, 2021
California
1 review
0 helpful votes
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I don't appreciate paying for an item and then hear "it is no longer available." I think the sellers are just seeing if they can get someone to pay more than me. Once I have the copy I just purchased in place of the first, I will re-rate you.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2021
Illinois
1 review
0 helpful votes
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Very easy and found book stores in my area via this site

Date of experience: March 10, 2021
Utah
1 review
0 helpful votes
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Always a great selection with fantastic prices. Easy to navigate too. I don't always find what i want but more often than not I do.

Date of experience: March 10, 2021
New York
1 review
1 helpful vote
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New customer
April 9, 2021
Updated review

First time user, after reading online reviews I felt comfortable.
It took about three weeks to receive the entire order from the different vendors. One of the books received smelled musty, so if this a concern please be aware. I was most impressed by the vendor, Horse Book Plus. They packaged up the books beautifully with a note and a future discount.
Overall, I would order from alibis again!

Date of experience: March 10, 2021

First time user, after reading online reviews I felt...
February 23, 2021
Previous review

First time user, after reading online reviews I felt comfortable.

Date of experience: February 23, 2021
Illinois
1 review
0 helpful votes
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I love your prices
March 10, 2021

I love your prices. I always find what i need. I'm glad you make it possible to buy from indie used booksellers

Date of experience: March 10, 2021
Georgia
1 review
0 helpful votes
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Found what I was looking for quickly. Your site is easy to navigate.

Date of experience: March 10, 2021
Florida
2 reviews
0 helpful votes
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I received an email saying I could get $5.00 off with a code. Nowhere did it say that spending $50 was required. Disappointing.

Date of experience: March 10, 2021