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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far it's good. Can't wait to get the book. Thank you!
Way too many clicks and go-backs.
Search function is very poor.
It would have been good in 1985.
I have used Alibris for years and years. Kids school books, college text books and when shopping for titles. Always a good experience and nice prices.
I love this site and have been using it for years.
The ordering mechanics were simple enough, and I had no problem finding exactly what I was looking for. I like how the items were arranged by price, ranging from Fair to New. So far, so good... we'll see how the delivery goes! :)
So far so good. I just placed order so I'll see about it all when the book arrives.
It's nearly impossible to backtrack from check-out to continue shopping in your website's current configuration. I spent a GREAT deal of time trying to return to shopping screen.
Tried to purchase movie - "Persuasion" w/Sally Hawkins & Rupert Penry-Jones from HBP/vendor (from Texas), today. However, they're shipping charge for this additional purchase was $6.00+ for a second item ($3.99 for first HBP item purchase was not cancelled out and cut-rate shipping deal didn't come thru!). I was so angry, purchasing "Persuasion" was deleted from this order. HBP & you lost this sale unless you can personally correct shipping charge error! Please also alert your webmaster, or responsible party to sort out this error!
Appreciate the opportunity to purchase high value books that are affordable. Looking for books that are not generally required reading in school but are life affirming and character building. You made it easy and I'll be back... middle school and high school grandchildren in mind.
Appreciate the opportunity to purchase high value books that are affordable.
Its unreasonable to charge $3.99 for a tiny golden book, which is very inexpensive to ship. I was going to order 4 books, but changed my mind because the shipping costs were crazy for two of the books, which cost. 99 cents apiece to purchase.
I've always had good service from Alibris and always return here to order books.
More of a computer problem than a problem with alibris
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

