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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,699
shipping
12,689
quality
12,683
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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So far it's good
March 9, 2021

So far it's good. Can't wait to get the book. Thank you!

Date of experience: March 8, 2021
Oregon
1 review
0 helpful votes
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Found it a little hard to navigate around to find related items

Date of experience: March 8, 2021
New York
1 review
0 helpful votes
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Way too many clicks and go-backs
April 7, 2021

Way too many clicks and go-backs.
Search function is very poor.
It would have been good in 1985.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2021
Georgia
1 review
0 helpful votes
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I have used Alibris for years and years. Kids school books, college text books and when shopping for titles. Always a good experience and nice prices.

Date of experience: March 8, 2021
Georgia
1 review
0 helpful votes
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I love this site and have been using it for years.

Date of experience: March 8, 2021
Texas
1 review
0 helpful votes
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The ordering mechanics were simple enough, and I had no problem finding exactly what I was looking for. I like how the items were arranged by price, ranging from Fair to New. So far, so good... we'll see how the delivery goes! :)

Date of experience: March 8, 2021
Oregon
1 review
0 helpful votes
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So far so good
March 8, 2021

So far so good. I just placed order so I'll see about it all when the book arrives.

Date of experience: March 8, 2021
North Carolina
3 reviews
0 helpful votes
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I checked other book sellers and was unable to find this book. It was very easy to order it from Alibris.

Date of experience: March 8, 2021
Tennessee
2 reviews
4 helpful votes
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I like the selection, but it's frustrating to place a book in my basket and then it's not available when you check out.

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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It's nearly impossible to backtrack from check-out to continue shopping in your website's current configuration. I spent a GREAT deal of time trying to return to shopping screen.

Tried to purchase movie - "Persuasion" w/Sally Hawkins & Rupert Penry-Jones from HBP/vendor (from Texas), today. However, they're shipping charge for this additional purchase was $6.00+ for a second item ($3.99 for first HBP item purchase was not cancelled out and cut-rate shipping deal didn't come thru!). I was so angry, purchasing "Persuasion" was deleted from this order. HBP & you lost this sale unless you can personally correct shipping charge error! Please also alert your webmaster, or responsible party to sort out this error!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2021
Massachusetts
1 review
0 helpful votes
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Pocket-size Classic Books
March 8, 2021
Updated review

Appreciate the opportunity to purchase high value books that are affordable. Looking for books that are not generally required reading in school but are life affirming and character building. You made it easy and I'll be back... middle school and high school grandchildren in mind.

Date of experience: March 8, 2021

Appreciate the opportunity to purchase high value books...
February 22, 2021
Previous review

Appreciate the opportunity to purchase high value books that are affordable.

Date of experience: February 22, 2021
Oregon
1 review
0 helpful votes
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Its unreasonable to charge $3.99 for a tiny golden book, which is very inexpensive to ship. I was going to order 4 books, but changed my mind because the shipping costs were crazy for two of the books, which cost. 99 cents apiece to purchase.

Date of experience: March 8, 2021
Missouri
2 reviews
0 helpful votes
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Always good at Alibris!
March 8, 2021

Always good at Alibris! Never have been disappointed.

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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I haven't ordered from Alibris for a long time; however, the transaction was seamless.

Date of experience: March 8, 2021
Oregon
1 review
0 helpful votes
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My problem were my errors
March 8, 2021

My problem were my errors. I was able to work it out.

Date of experience: March 8, 2021
New Jersey
1 review
0 helpful votes
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:)
March 8, 2021

:)

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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I've always had good service from Alibris and always return here to order books.

Date of experience: March 8, 2021
Florida
2 reviews
0 helpful votes
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Easy to navigate to find books
March 8, 2021

Easy to navigate to find books. Quick checkout process!

Date of experience: March 8, 2021
Pennsylvania
1 review
0 helpful votes
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I've found books that are hard to come by and some at much better prices.

Date of experience: March 8, 2021
Utah
1 review
0 helpful votes
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More of a computer problem than a problem with alibris

Date of experience: March 8, 2021