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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've always had good service from Alibris and always return here to order books.
More of a computer problem than a problem with alibris
Haven't ordered for a long time. Happy you remembered me.
I love being able to buy paperback copies of my favorite works for a great price.
I've always enjoyed shopping with Alibris. Thank you.
I've always enjoyed shopping with alibris. Thank you.
Glad I found this Amazon alternative. Done with Amazon.
So far, so good. I am a "signed-in" Alibris member and have placed an order for a friend (so different name on credit card).
Very well organized. 79 year old found it a smooth experience.
Books in very good condition. I'm impressed. Will order again.
Instant gratification. Found exactly what I wanted at a great price. Couldn't be better.
Easy to find books wanted. Disappointed tho about the coupon advertised. It should include shipping fees.
No place to enter discount code. Audiobooks and mp3's should have their own category.
I have purchased many books from Alibris in the past. Excellent resource.
So far so good, but then again i love alibris so im not surprised to easily find what i want at GREAT prices. Thanks Alibris... keep up the great job you always do for me. You made my quarantine much easier.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

