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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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First time using Alibris and it was a very good experience.
Love shopping with alibris! Quick, cheap, and it's not amazon!
Titles were easy to find and checkout was completed in a few minutes. Good service all around.
The coupon option did not appear until after I placed my order. I wanted to apply the coupon but didn't see it until it was too late. Now i cant use my coupon and the site has too many funnels. I. e. BOLD the coupon box so people can apply it before checking out.
The shipping prices keep changing. There should be a clear indication of how much you have to pay for shipping before you put the item in your cart.
The address is always a risk for me. You just do not know how to make my home address the default address.
Always fast and reliable service, awesome at finding hard to find books, and the books always arrive in the condition the buyer says they are in.
Have shopped on alibris many times for several years. Experience albways excelleint. Like fact that you don'e use annoying captcha questions and images, since they are difficult to answer correctly.
I would like to be able to specify age and board book when searching for children's books.
Very pleased with the quality of the book I received on my first purchase.
Elated to find what I was looking for as this is my first time buying a comic!
I found the book I was looking for immediately, and the price was very reasonable.
Seems to have what I am looking for which is nice. I can navigate your website easily. Prices are not bad.
Found what I was looking for at an acceptable price.
I'm glad to find three affordable copies of this book.
I love this site! I have been ordering my books from here for years!
Quick and easy. Had everything I wanted and it was NEW!
First time here... don't really know at this point why shipping is what it is... are these separate packages?
It would be nice if I were referred to items from the same seller so that I could combine shipping. I am going to pay more for shipping than for my books. Some sort of economy shipping would be great.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

