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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The coupons offered do not seem to be applied and the shipping rates are much more expensive than other sites.
Quick and easy. Glad you're helping books get to more readers!
This was very quick. I like the search rather than go through a bunch of books.
On data entry, whoever designed your system didn't use standard data entry field identification/naming. I couldn't use my autoentry. This cause errors in some fields which really put a wrench in my experience. Also, your system has issues with Chrome but not MS Edge.
So far, so good. As long as the item isnt damaged and comes in a reasonable amount of time. We're good to go.
Shipping is always a surprise. Otherwise, this is my favorite site
I love Alibris. In just a few minutes, I can easily supply many, many, many hours of great reading!
I always find what I am looking for and it's usually a deal.
Very easy and user friendly operation with the way your set up works.
Sometimes delays, even paid a not-so-cheap postage
The website is intuitive and simple to navigate. Selection is extensive and I found what I wanted right away. Thank you!
Have found the selection and prices to be good as well as shipping.
Having been a customer for a number of years, I can only say the quality of service has declined. Item descriptions often lack detail, and the ridiculous emails I get every time I visit the site but don't buy something have removed Alibris from the top of my list for places to look for books.
This is an amazing site, when searching for books and the like which are now out of print.
I've overall had a really good experience. I just get confused that very often it tells me the book I am looking for is, for example, "available starting at 14.98" and then when I click options, often that one is not listed. So that part confuses me, but other purchases I've made are on time and accurate, thank you.
Every book I searched was available and at the most competitive prices I've found any of them at! Thank you alibris!
So far so good. Fingers crossed everything goes OK with the seller and I receive the books I ordered.
Website was easy to handle. The selection of good used books was excellent
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members