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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I would highly recommend your books I have enjoyed the last one I have read from your list and I'm looking forward to receiving the next one, it's easy to order and the books come to my door, I love it thanks for the books you offer so we can learn more to better our life and health
Straight forward web site, intuitive and easy to navigate.
Two issues:
(1) I never received 6 books I ordered on Feb 22,2021 (order #*******) to be shipped from Alibris.
(2) I have yet to receive a book ordered on Feb 27,2021 (order #*******-7) to be sent from Rare Reprints.
Too many items from different sellers creates a large shipping fee
Said I needed $9. Xx something for free shipping, I added an eligible book, but the program kept charging me shipping anyway so I just gave up on free shipping falsely advertised.
Pretty good, though I did have a bit of trouble logging in.
Totally easy to find book I wanted and several more.
Quick & easy, but let's wait to see if and when the ordered product arrives and in what condition.
It took a little while to figure out how to apply the discount and how to get free shipping. Otherwise, it was a fairly painless experience.
I'm so happy I found these for my grandson for a little better price
It was easy to order. I'm glad I found the books I was looking for so cheaply.
The shopping experience is kind of simple, not as well laid out as an amazon, B&N, eBay but it's at least on par with 2nd rate outlets like Tower, Discogs & a few other notables, no offense to anyone.
I was happy that you had the book I was looking for.
It's very easy to find the type of books that I want at the best prices for used books that I've found anywhere. And the shipping price is consistent with what you find anywhere else.
Had a little trouble getting my security code # in
Will definitely check out your company for more books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

