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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I set up an account. I was given the option of subscribing to e-mails which would give me a $5 coupon to use for a future purchase. This appeared to be a great offer to a new customer. However, no where on their website where you signed up for this subscription with your e-mail address did it say that you must purchase $50 in order to use the coupon on their website; this caveat came later in the e-mail with the coupon code. This was very misleading. They need to be up front about an offer like this on their website.
The shopping process through Alibris was simple and seemed safe-guarded.
I was able to find the book I was looking for quickly and the site is easy to use to view multiple book details quickly.
It would be helpful to be able to see more easily/prominently which edition of a multi-edition title a given listing is for.
Thank you it was smooth, i hope the books arrive fast and in good condition
Best price... No hassle. Put Amazon & Barns & Noble to shame!
It's been great. Beats purchasing books via Amazon; hands down. Great prices.
Found what I wanted right away with just a few clicks, prices are very good, checkout was easy, looking forward to receiving the books in just a few days.
Very easy to find. I would like to be able to sort by seller.
I just wish there was a way to offset shipping costs.
From college text books to mysteries and study guides - Alibris has them all! I love the great prices and quick shipping.
I can usually find the book I need. So many options
Great books and prices, would love to see a way to group books by seller to save shipping, or a way to include shipping in running total as I shop
Kept an old credit card and had to re-enter 3 times.
The books I want are easy to find. Their condition is accurately describe. Both new and used books are available. Paypal is one of the options for paying. I appreciate all these aspects of purchasing through Alibris.
You nearly always have the book I want and I get it very quickly.
Easy to use website with lots of info. Fast service too!
Ease of shopping, and great books at great prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

