AlibrisReviews 110,435

There was no way to call to ask question, and some books showed as available for free shipping, and yet included shipping charges - poor pr

Easy access to inventory and fast checkout. Satisfaction

I've never done so much online shopping! This one was pretty easy

Great Transaction. No hidden shipping fees, especially ordering from different country, that is a plus for me.

Your shjpping prices are high. You are selling the books cheap then overcharging on shipping.

I had multiple cancellations of orders from the sellers, and a long delay in refund. The price should not be charged until the seller has confirmed the book is both in stock and on its way (shipped) to the customer.

Better than I even imagined. Book was in excellent condition. I am thrilled.

I like looking for book here because they have good prices and a great variety

Unclear when shipping options would be given or entry allowed

You had the book I was looking for that is out of print. I know there will be several thousand people looking for it now as it was mentioned on Relevant Radio on the Patrick Madrid Show.

I appreciate the option of having the book shipped directly to my student instead of my house.

As a first time visitor (and buyer) to you web site, most everything was user friendly. It would be nice if when you click n a book it would give you a few more pictures. I was specifically searching for postcard books, I went to the internet to look the book up to find more facts, like are the postcard really usable to mail and pictures to see if the postcards are what I am expecting. Covers can be deceiving. I also had issues with the "Order Summary" page, it showed my coupon but it also had est. Shipping cost. I was leary of proceeding to payment, but since I was paying with PayPal I figured I could cancel if it did in fact charge my account for shipping. One other item was on your "Contact Us" Customer heading it says to go to "contact Customer Service" When you go to this link it asks you to file out the form, BUT at the bottom of the form it says contact us by phone. I didn't read the rest of the information in the right column, my eyes jumped right to the phone number thinking that I could get a quick response to my shipping question. Oh I did look under shipping, but it gave no information that pertained to my question. Any way, these are small things, but they would clarify things for a new comer to your website. Even a blurb under shipping that stated that shipping charges would be removed prior to final payment step. I REALLY dislike that I can not submit this review to you without clicking that I agree to have this published..

Website is easy to navigate and prices are reasonable.

Website refuses to let me use PayPal because "invalid address" charged me once for a movie that two days later you claimed you had and made me re order the entire thing.