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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick & comfortable ordering; excellent setup & choices; like the transparency of sellers; looks like I've found my alternative to the Monopolist Seller. Thank you for the hope. Can't wait to see what else you've available!
Books I purchased were as described and sellers are reliable. Some shipments take a long time (over a month) so I just wait and I know I will get the books I ordered. Almost all my searches are fruitful.
Excellent; found most things I wanted; easy to order; as I live in the UK and buy books not only for me here, but also for relatives in the USA, it's a big bonus for me to be able to change the shipping address so I can order from the UK but have the books sent directly to my US relatives.
Found what I was looking for right away at a great price. Placing an order and checkout were not cumbersome and easy for the user to understand. Thank you
Great to be able to order from different dealers on the same page!
First Time... no real experience with this site. Click, Click, Click... now lets see what happens.
It would be nice if any discounts were elegible from my actual cost instead of only the price without shipping since the shipping is often as much or more than the book itself.
Found books and given options! Awesome. Glad I shopped here today.
Just fine. Orders came quickly. This one is a gift.
So far so good. Found book I've been looking for. Looking forward to receiving it in 3-9 days.
I just recently began shopping for DVD's with Alibris. So far, my experience has been wonderful. The DVD's are in terrific condition, and the shipping is prompt. Thank you so much!
Although you dont always have what i'm looking for you're easy to navigate through and you do have interesting stuff
Great way to find out of print items and current items at a discount.
Was a very easy procedure to follow. Thanks for all the choices.
Your ordering system is faulty-not manageable-NO ability to communicate to correct Shipping seems very expensive?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

