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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Quick & comfortable ordering; excellent setup & choices; like the transparency of sellers; looks like I've found my alternative to the Monopolist Seller. Thank you for the hope. Can't wait to see what else you've available!

Date of experience: May 26, 2021
Georgia
1 review
0 helpful votes
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I would like to have several more copies of this book as soon as possible please.

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Books I purchased were as described and sellers are reliable. Some shipments take a long time (over a month) so I just wait and I know I will get the books I ordered. Almost all my searches are fruitful.

Date of experience: May 26, 2021
Virginia
1 review
0 helpful votes
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Alibris makes it easy to find what I need for lower prices!

Date of experience: May 26, 2021
Washington
1 review
0 helpful votes
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Excellent; found most things I wanted; easy to order; as I live in the UK and buy books not only for me here, but also for relatives in the USA, it's a big bonus for me to be able to change the shipping address so I can order from the UK but have the books sent directly to my US relatives.

Date of experience: May 26, 2021
Idaho
1 review
0 helpful votes
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Found what I was looking for right away at a great price. Placing an order and checkout were not cumbersome and easy for the user to understand. Thank you

Date of experience: May 26, 2021
Colorado
1 review
0 helpful votes
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Great to be able to order from different dealers on the same page!

Date of experience: May 26, 2021
Nebraska
1 review
0 helpful votes
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First Time...
May 26, 2021

First Time... no real experience with this site. Click, Click, Click... now lets see what happens.

Date of experience: May 26, 2021
Illinois
1 review
0 helpful votes
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It would be nice if any discounts were elegible from my actual cost instead of only the price without shipping since the shipping is often as much or more than the book itself.

Date of experience: May 25, 2021
Virginia
1 review
0 helpful votes
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Found books and given options!
May 26, 2021

Found books and given options! Awesome. Glad I shopped here today.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Just fine
May 26, 2021

Just fine. Orders came quickly. This one is a gift.

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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So glad you had a good hard copy of this beloved book. Thanks!

Date of experience: May 25, 2021
Arizona
2 reviews
0 helpful votes
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So far so good
May 26, 2021

So far so good. Found book I've been looking for. Looking forward to receiving it in 3-9 days.

Date of experience: May 25, 2021
Florida
1 review
0 helpful votes
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Great
May 25, 2021

Great. After I found your website... easy. Thank you!

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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I just recently began shopping for DVD's with Alibris. So far, my experience has been wonderful. The DVD's are in terrific condition, and the shipping is prompt. Thank you so much!

Date of experience: May 25, 2021
Oklahoma
1 review
0 helpful votes
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WE have moved since I have ordered So a few things needed to be changed. Every thing went smoothly. THANKS

Date of experience: May 25, 2021
Oregon
1 review
0 helpful votes
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Although you dont always have what i'm looking for you're easy to navigate through and you do have interesting stuff

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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Great way to find out of print items and current items at a discount.

Date of experience: May 25, 2021
Wisconsin
1 review
0 helpful votes
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Was a very easy procedure to follow. Thanks for all the choices.

Date of experience: May 25, 2021
Canada
1 review
0 helpful votes
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Your ordering system is faulty-not manageable-NO ability to communicate to correct Shipping seems very expensive?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2021