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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your space for credit card numbers does not include spaces. My 16 numbers have spaces between each group of four numbers. I had to re-enter 3 times.
First time shopping here, hoping all goes well. Thank you
It was great. Hope book is in very good condition as noted.
Found what I was looking for at a great price. Also found a related book which I bought, too.
Easy to use. Shows lots of options. Has all info there. Used this company before and had great success. Great for saving money!
I prefer the old interface - it's been a while since I used your website I think - I find the current interface clunky and a bit difficult to navigate.It would be nice to sort available books by condition as well. Thanks!
Love this online used and new book and movie store.
It would help to know how much I'd be paying for shipping before I have to put in all my credit card info...
I had to change computers to complete the purchase. So, your site backend redesign is a failure as a customer experience.
It suffers from "Web Designer Syndrome". That's when a company rearranges their site to make it "cleaner".
Always enjoy shopping with y'all, love the selection!
So far I have had positive experiences. Hope it continues
Price was got my interest. Being able to use Paypal made it happen.
Love the prices and the ease of ordering. Wish we could choose a faster shipping method when needed.
I would buy more often if the shipping were combined for multiple books. In some cases, i pay more for shipping than I pay for the book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

